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Dr. Ratnavali Kolla
- Neurologist
- Gaithersburg, MD
About this business
Dr. Ratnavali Kolla, MD is a neurology specialist in Gaithersburg, MD. She specializes in neurology.
Location details
16003 Comprint Cir, Capital Neurology Care, Gaithersburg, MD, 20877, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service by this facility. Front desk is extremely non-responsive. Main physician does not take the responsibility for inquires his patients have during after visits. Do not recommend this place to anyone looking for a professional foot doctor.
Horrible accounting. Bill was paid in full. 6 months later I started getting bills for $6.XX due an accounting error on their part. I paid the bill, but will NEVER - EVER !! return to this office. The office manager should have a clue of how this action would affect their customers. Customer BEWARE!
I went in with my mom since the appointment was for her. We went with Dr. Kolla since he speaks Spanish. He enters the room and he introduces himself and continues on to say " I don't know who schedule you with me but I'm not taking any new patients over the age of 65, because I'm also old and have a lot of patients." OK? and? I have no idea why this is how you wanted to leave your first impression but it came off as rude and dismissive. My mom didn't even get the chance to introduce herself, to be more familiar with him. He... read more
Don't bother calling them because their phone lines will ring busy and send you through a loop of "press one to reach a representative," it ringing a few times, and the same spiel again. You'll be pressing one for a half hour before hanging up frustrated.
If there was a zero I would give it to this office.the doctor is ok , however, the staff crew is very unorganized and not so professional. The so called office manager did not know how to navigate through the insurance paperwork her office needed. My advice to Dr. Kolla is to immediately either re-train his staff or replace them altogether. people's skills go along way in improving a patient's experience and sharpens the office's overall functionality and quality of services.
I am taking my mother for treatment, and every visit, we are very pleased with Dr Kolla. She always gives good treatments and advice. Despite they are very busy, but the office always fill out the necessary documents in a timely manner. They are very flexible for scheduling a Tele visit and I am grateful for that since my mom is an elderly and is very difficult to take her to the office in person. The level of treatment has never been different from in office or Tele visit. I have recommended Dr kolla to my friends, and they... read more
Until today I had been a patient of hers since 2017 and was very pleased with her level of care. Today's visit was honestly less than 1 star but I do not have that rating option. I will start by saying that my PCP has advised they had been sending in my blood work since last year for a medication that I need. The last time I inquired was in January and the receptionist was so rude and nasty I didn't bother following back up. She was curt answering my questions but had not even bothered to pull up my file. Back to today - she... read more
This doctor noted an "improvement" in my health and tried to get my Social Security Disability benefits stopped. This after 36, yes, I said thirty six major operations. I am house confined, cannot drive because of seizures, and have had 2/3rds of my pancreas removed. Not a great experience
If there was a zero I would give it to this office.the doctor is ok , however, the staff crew is very unorganized and not so professional. The so called office manager did not know how to navigate through the insurance paperwork her office needed. My advice to Dr. Kola is to immediately either re-train his staff or replace them altogether. people's skills go along way in improving a patient's experience and sharpens the office's overall functionality and quality of services.
Frequently asked questions about Dr. Ratnavali Kolla
How is Dr. Ratnavali Kolla rated?
Dr. Ratnavali Kolla has a 2.9 star rating with 185 reviews.
When is Dr. Ratnavali Kolla open?
Dr. Ratnavali Kolla is closed now. It will open tomorrow at 9:30 a.m.
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