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7920 Preston Rd suite 100, Plano, TX, 75024, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I don't usually leave feedback on doctors, but for this one, I had to inform the public. Dr. Joseph was only interested in running me through his sleep study - TWICE. Consultation charges were double market rate. There is no best practices being employed at Sleep Matters clinic. And the office staff lacks basic client skills to boot. On a personal note, Dr. Joseph was condescending when answering my questions. Not sure what his problems are. Avoid him and his clinic.
I can’t thank Dr. Joseph enough for helping me. He took a chance on me when my insurance wouldn’t cooperate. He worked with my insurance to help provide a path forward to get relief with my sleep issues. His staff was always very friendly even when I was grumpy. Thank you.
Over $1,000 for sleep study #1? Fine. Over $1,000 for sleep study #2? Fine. Charging me $1,400 for a CPAP machine that can be purchased online for under $700? UNETHICAL!
Business response:
We would like to apologize for not meeting your expectations. We are an accredited Sleep center, and we have been in practice since 1997. Our practice follows standard procedures and we are in network with most insurance companies. We based our charges on your insurance contracted rates for 2018 and the procedure codes were provided in your invoice. We value all of our patients and their trust in our services for the past 20 years.
Dr. Joseph was cold, condescending, dismissive and uninterested in anything but running me through his sleep apnea test. He charged a lot of money for a useless consultation. Don't believe the hype on his web page on how he is bringing the bests practices of the Stanford Sleep Lab to Dallas. He's just another doctor selling the same old sleep apnea studies.
I like Dr. Joseph. He's thorough and explains everything. I have seen him for sleep apnea for several years. He is so darned educated it's scary!
Business response:
Thank you Ms. Thomas for the great review.
Dr. Rajiv Joseph has a 4.8 star rating with 320 reviews.
Dr. Rajiv Joseph is open now. It will close at 6:00 p.m.
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