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Family Medicine with compassion and Dedication
400 NJ-10, Randolph, NJ, 07869, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Did this provider pressure you to purchase any unnecessary products during your visit? No, my decisions were always respected Does this provider remember you and your circumstances at every appointment? Yes Did this provider ever postpone your appointment? Not at all! They always try to get me in as soon as possible Does this provider have a good professional reputation within your community? Yes, they are known for being good at what they do Was this provider's staff friendly? Yes
Was this provider sympathetic to your situation? Not at all. It was obvious they didn't care about me Do you feel that you could have received better service somewhere else? Yes! I know that I would have gotten better service anywhere else! Are you confident that this provider will continue working with you until a solution is reached? Not at all, I feel like they're constantly ready to give up on me
Did this provider prominently display their diplomas or business license? Absolutely not! I don't think they have one! Does this provider adhere to the customer is always right policy? Absolutely not!! They never listen to customers complaints and argue with them Did they follow up with you after your appointment? No. I still haven't talked to them.
Please stay away from this money minded doctor. 1. For my 1st visit: I went to this office for a regular physical and they didn't check my my weight or blood pressure or basic vision. Asked me the answers to fill in the form. The nurse there couldn't draw blood from my arm, and so insisted on calling the doctor to help her and this ended up with me paying for the doctor's time though I did not see her for anything else / she didn't answer any question. This being a regular physical visit including the regular blood works. Th... read more
Did they follow up with you after your appointment? Yes.
Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are. There was only a couple of times where the staff was actually able to answer my questions. Most of the time, they'd refer me to their boss or another staff member. They were friendly but inefficient. They seemed to know what they were talking about most of the time, but I still wasn't very comfortable. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
This physician billed for services not rendered, has been extremely unhelpful with relinquishing the billing/medical records. I will not return as a patient.
Does this provider welcome questions? Yes, they don't mind answering my questions Are you going to visit this provider again? Without a doubt! Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of Were you able to relax during your appointment? Yes Were the waiting room chairs comfortable at this family doctor's office? Yes
Does this provider always put the customer first? Definitely not. They seem to care more about themselves Are you going to visit this provider again? Not if my life depended on it
Dr. Prema M. Prasad, MD has a 2.7 star rating with 45 reviews.
Dr. Prema M. Prasad, MD is closed now. It will open on Monday at 9:00 a.m.
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