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Dr. Persila V. Mertz, MD
- Surgeons
- Ephrata, PA
About this business
Dr. Persila Mertz, MD is an ophthalmology specialist in Ephrata, PA and has been practicing for 27 years. She graduated from University Of Pittsburgh / Main Campus in 1987 and specializes in ophthalmology.
Location details
115 East Main Street, Ephrata, PA, 17522, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me Did this provider use excessive foul language? Not at all! They are always respectful and courteous! Was this provider's office clean? Yes! I was amazed at how clean it was!
Was it clear that this provider takes pride in the appearance of his/her office? Definitely! It was one of the best looking offices I've ever seen! Has this provider ever cancelled your appointment on you last minute? Never, they are very reliable. Did this provider leave you unattended for an extended period of time? Not at all! They were always present and attentive
Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Did you notice a foul odor when you arrived at this provider's office? No, I didn't notice an odor Is this provider's business conveniently located? Yes, it is very conveniently located Was the waiting area spacious? No, but I can always find a seat
Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They are always polite and never ... read more
Does this provider always put the customer first? Definitely not. They seem to care more about themselves Does this provider offer any coupons, discounts or promotions? Not that I have seen Was the waiting area spacious? Yes Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed
Does this provider welcome questions? Absolutely! They are happy to answer all of my questions Was there annoying music playing while you waited or during your visit? No, if they had music on it was very soothing Did you leave the office feeling satisfied with your visit? Yes
Were you able to relax during your appointment? Yes, I was completely at ease Did this provider show attention to detail? Yes, I've never had to worry about them missing any important information Would you refer this provider to a family or friend? Yes Is this provider easy to reach in an emergency? Somewhat, they eventually called me back Did this provider have bad breath? Not at all, I didn't notice a smell.
Frequently asked questions about Dr. Persila V. Mertz, MD
How is Dr. Persila V. Mertz, MD rated?
Dr. Persila V. Mertz, MD has a 4.7 star rating with 34 reviews.
When is Dr. Persila V. Mertz, MD open?
Dr. Persila V. Mertz, MD is open now. It will close at 5:00 p.m.
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