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Dr. Persila V. Mertz, MD
- Surgeons
- Ephrata, PA
About this business
Dr. Persila Mertz, MD is an ophthalmology specialist in Ephrata, PA and has been practicing for 27 years. She graduated from University Of Pittsburgh / Main Campus in 1987 and specializes in ophthalmology.
Location details
115 East Main Street, Ephrata, PA, 17522, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Would you recommend this provider to others? I Already Have Was this provider's staff friendly? Yes, they went above and beyond Was this provider friendly? Extremely Friendly Did this provider answer all of your questions? Every question I had was answered thoroughly Does this provider answer the phone in a reasonable time when you call? Mostly
Would you recommend this provider to others? I Already Have Was this provider's staff friendly? Yes, they went above and beyond Was this provider friendly? Extremely Friendly Did this provider answer all of your questions? Every question I had was answered thoroughly Does this provider answer the phone in a reasonable time when you call? Mostly
Did this provider promise services he/she couldn't provide? Not at all! They exceeded my expectations Does this provider have a good professional reputation within your community? Definitely! Everyone knows they are the best around! Was this provider's office too loud? Not at all, it was very peaceful and quiet Did this provider show attention to detail? Yes, I've never had to worry about them missing any important information Was this provider argumentative or easily angered? No, they were very calm and understanding
Does this provider always take that extra step to make you feel special? Absolutely, they always make me feel like I'm their only patient. Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's office too loud? Not at all, it was very peaceful and quiet Was the waiting area spacious? Yes, extremely spacious Did the staff make you feel uncomfortable when you called with questions or concerns? Not at all! They were happy to address every concern I had
Did this provider answer all of your questions? Every question I had was answered thoroughly Did this provider wear an obnoxious cologne? Not at all, their cologne smelled great
Was this provider sympathetic to your situation? Yes! They went above and beyond to make me feel special and respected Did this provider answer all of your questions? Every question I had was answered thoroughly Did the staff make you feel uncomfortable when you called with questions or concerns? Not at all! They were happy to address every concern I had Was it easy to make an appointment with this provider? Yes Did you have to wait long after you arrived for your appointment? No, I didn't have to wait very long
I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. Their staff was friendly enough, but they didn't go out of their way to help me. They are always prepared for my appointment and remember everything about me. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
I took my mother to an appointment and it was her first appointment at this practice. I thought her records had been transferred from her previous Dr but upon arrival I discovered that they had not been. We had forgotten to take care of this. Even though they were short staffed that day, they were very patient with us since they had no previous record of my mother's eye condition. Everyone in the office were very patient and very helpful. I would recommend this practice to anyone.
Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met
Frequently asked questions about Dr. Persila V. Mertz, MD
How is Dr. Persila V. Mertz, MD rated?
Dr. Persila V. Mertz, MD has a 4.7 star rating with 34 reviews.
When is Dr. Persila V. Mertz, MD open?
Dr. Persila V. Mertz, MD is open now. It will close at 5:00 p.m.
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