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Dr. Marcene F. Kreifels, MD
- General Dentistry
- Crestview, FL
About this business
"Your health is my concern."
Location details
1198 S Ferdon Blvd, Crestview, FL, 32536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
I think she is a very caring doctor. She makes sure she take time with you. It's so hard to find a doctor that cares about you. Im glad I have her as my doctor.
I have been trapped in the VA and Army medical program for years, and Dr. Kriefels finally gave me the advice and medication necessary to live a normalish life.
HORRIBLE RECEPTIONIST! I just called to confirm to confirm something about my appointment and she made me feel like an idiot. She was absolutely so rude and I've never experienced such a thing over the phone...especially from a medical professional setting. I called back to cancel my appointment and before I could finish my sentence she said "OK good, thank you!" and hung up. She needs to change her attitude and be more pleasant to patients .
Wonderfully compassionate and knowledgeable. Several of my extended family members agree Dr. Kreifels MD is their primary care provider.
Very rude staff and doctor. I would not recommend, unless you want a doctor who does not listen and humiliates you.
My experience with Dr. Kreifels has been 100% positive since I moved here in June 2014! She does everything in her office from the initial greeting to check out. There are no CNA's, LPN's, PA's that you are tossed around to and MAYBE see the Dr. every few months.. she cares about finding ways to limit the amount of meds needed for treatment, and is extremely knowledgeable! It's sad how more people can't take a moment to report POSITIVE reviews. I give her an A+ in all areas!
This is not a reflection of the Dr. that operates this facility but rather the woman at the front desk. I am not one to make first impression judgments so I gave the benefit of the doubt three times. First time I thought the woman was having a bad day, second time she hung up on me when I called to confirm my visit after chastising me saying it wasn't an official visit so if they have time they'll see me, if not than no. Third time was when she accused me of not being prepared 4 not having a pen
Business response:
Receptionists are not always at the top of their game, as no one is perfect. Besides, a medical office's receptionist job is very demanding. As recent as this review is, this receptionist in particular was having a very emotional day and was excused from her work duties pending stabilization of her situation. Nevertheless, the efforts of one taking the time to submit this negative review, based on a telephone call answered by a receptionist, suggests a deceptive motivation.
SHE'S A JOKE!!! STAFF IS EVEN WORSE!! Don't even want to waste my time giving details so I won't....... The rudest dr and staff I have ever seen. New to fort Walton /crest view Drs and I chose VERY POORLY! She should have her medical license pulled immediately! She is a disgrace to the medical profession........
Business response:
Dr. Kreifels takes all comments made regarding her medical office seriously. However, unless the complainant is willing to give their name and more details, we cannot assist in correcting this complaint, Rather, this office assumes the complainant did not receive the medical treatment he expected to receive, as it did not meet the criteria for the treatment expected by the complainant.
Will never use this doctor & highly recommend you don't either. Their staff is unbelievably disrespectful & rude!!! The doctor has no clue what's going on in the medical world. I'm just shocked they are still open!! UNREAL!!!!!
Business response:
Dr. Kreifels has been in the medical field for over 40 years. She is very up to date on her continuing medical education, annually. This complainant gave all negative reviews, which is most unusual. We have walk in appointments, and it is very easy to schedule an appointment, provided this office accepts your insurance. The doctor spends a great deal of time examining and discussing her findings and suggestions to the patients. This office regards this complaint to be invalid.
Frequently asked questions about Dr. Marcene F. Kreifels, MD
How is Dr. Marcene F. Kreifels, MD rated?
Dr. Marcene F. Kreifels, MD has a 3.1 star rating with 75 reviews.
When is Dr. Marcene F. Kreifels, MD open?
Dr. Marcene F. Kreifels, MD is open now. It will close at 5:00 p.m.
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