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Dr Lock
- Keys & Locksmiths
- Houston, TX
About this business
Dr. Lock Locksmith in Houston provides 24/7 on-the-spot car lockout services, car key replacements, transponder key programming and more! Call (281) 231-2444
Location details
10039 Bissonnet St Suite# 147, #147, Houston, TX, 77036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I can't express how grateful I am for Dr Roadside Assistance Houston's exceptional service! I was stuck with a flat tire on I-45 during Houston's scorching afternoon heat, and they came to my rescue in just 20 minutes. The technician, David, was incredibly professional, friendly, and clearly knew exactly what he was doing. What impressed me most was their transparent communication - they texted me updates about their arrival time and even sent me the technician's photo ID for security. The tire change was completed quickly a... read more
Horrible service! Was supposed to be here in the morning, and call before he came and kept sending delay updates for almost 4 hours, we used them through USAA and they called at 4:45, mind you was reported at 10am. We missed call and as they were leaving a message called back and this rude guy says he is rescheduling it for tomorrow since we missed his call, I sure hope yall read this review and beware this customer service is horrible….imagine what they do with your vehicle if they act this way on the phone.
Incredibly bad customer service. Didn’t show up for roadside assistance job after I communicated on two occasions with the driver, who said were on their way and it would be 45 minutes each time. All in all I waited almost 2 hours only for them to cancel my roadside assistance order.
Through my Texas Farm insurance policy I submitted request for battery issue july 11th. I was in League city, waited 3 hrs before canceling service call and paid cash for Carter Family Tow to help. Several times when it looked like they were so close, arrival times were 0 or 3 minutes away, it would change to 45-60 minutes. This happened over and over again. I pay extra for roadside assistance but I'll cancel that soon if this company is their only go-to.
It’s perfect comedy. I like it. Nice people and fast company.
Frequently asked questions about Dr Lock
How is Dr Lock rated?
Dr Lock has a 4.1 star rating with 143 reviews.
When is Dr Lock open?
Dr Lock is open now. It will close tomorrow at 12:00 a.m.
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