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Dr. Kirby Smith, O.D.
- Optometrists
- North Little Rock, AR
About this business
Specializing in: - Optometrists - Contact Lenses - Eyeglasses - Optical Goods - Optometry Equipment & Supplies - Medical Equipment & Supplies
Location details
2600 Lakewood Village Dr H, Ste h, North Little Rock, AR, 72116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
July 2024 HIGHLY RECOMMENDED!!! I am a returning patient of Dr. Kirby Smith. He was my doctor while located at Lakewood Village. This was my third eye exam by him. He is very knowledgeable, professional and friendly. I have always received the best care from him. He recently acquired Dr. Horner's practice and relocated inside the McCain Blvd Walmart. He also has different scheduling staff, which should improve patient experience for those who previously complained. I am happy that he continues to provide services in NLR.
July 2024 HIGHLY RECOMMENDED!!! I am a returning patient of Dr. Kirby Smith. He was my doctor while located at Lakewood Village. This was my third eye exam by him. He is very knowledgeable, professional and friendly. I have always received the best care from him. He recently acquired Dr. Horner's practice and relocated inside the McCain Blvd Walmart. He also has different scheduling staff, which should improve patient experience for those who previously complained. I am happy that he continues to provide services in NLR.
I too have had issues with the front desk clerk. He is rude and has no customer service. I called for directions and he just keep telling me they are in the same place. I asked for directions so obviously I don’t know where that is. I sent my family here and due to the change in front desk clerk they all have gone somewhere else. I’m def doing the same and recommend anyone reading to go elsewhere. Dr.Kirby is fantastic but the horrible service you get from front desk clerk alone is worth going to another OD sadly. Also… got ... read more
Just called to verify some information in regards to the location! The guy who answered was very rude and disrespectful. Will not be going here. Walmart seems better at this point. Shoot, anywhere sounds better just based on his attitude.
Dr. Smith was my eye doctor for 20 plus years although my issue isn't with him he's great but his staff is not. In the past my experience was wonderful before the new front desk clerk is very unwelcoming and rude. I've been try to get my glasses adjusted for 3 months they fall off my face seems like an easy fix but after several calls, left VMs and sent an emailed to no avail no return call. Thanks Dr. Smith for all the years you are great but both guys at the front aren't customer service friendly. Looking for a new eye Dr.... read more
Frequently asked questions about Dr. Kirby Smith, O.D.
How is Dr. Kirby Smith, O.D. rated?
Dr. Kirby Smith, O.D. has a 3.3 star rating with 35 reviews.
When is Dr. Kirby Smith, O.D. open?
Dr. Kirby Smith, O.D. is closed now. It will open tomorrow at 9:00 a.m.
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