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1520 S Dobson Rd, Mesa, AZ, 85202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do you feel that you could have received better service somewhere else? No, I don't think so Was this provider's office clean? Yes everything was neat and sterile How would you compare this surgeon to others in his/her field that you have visited? Among the best I have seen Did you have to wait long after you arrived for your appointment? No, they were ready for me right after I arrived.
Did this provider show attention to detail? Absolutely! They are always very careful and meticulous Is this business handicap-accessible? Yes, it was handicap-accessible Does this provider remember you by name? Sometimes, but not always Was it easy to find parking at this provider's office? Yes, it was convenient
Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen Did the staff make you feel uncomfortable when you called with questions or concerns? Absolutely! They made me feel like my questions and concerns were stupid Were you able to get answers to simple questions from this provider without scheduling an appointment? Yes
Was this provider's office clean? Yes! I was amazed at how clean it was! Does this provider maintain a professional appearance? Absolutely! You can tell that he/she really makes an effort to look professional Did you spend a lot of time in the waiting room at this provider's office? The wait wasn't terrible, but it wasn't the best Did they follow up with you after your appointment? Yes. Does this provider treat their staff well? Yes, they treat their staff with respect
When comparing them to others in their field, I would say Dr. Pachtman isby far the worst I have ever seen. I will never return. He consistently dismiss my concerns and accuse me of making problems up. I don't trust him to ever actually look into my concerns and see if they're valid. Dr Pachtman was extremely argumentative and became angry very easily. He actually yelled at my child for not responding to his questions immediately. He should NOT be working with children. He never smiled or made eye contact with me or my child... read more
Was this provider sympathetic to your situation? Yes! They went above and beyond to make me feel special and respected
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. If I had to rate them on just their friendliness towards me I would give them the whole five stars alone. This was one of the warmest and most welcoming offices I've visited. I was amazed at how wonderfully the... read more
We arrived on time to our first visit with Dr. Pachtman with high hopes he could help us with our daughter's vision. The technician completed the basic eye test and stated Dr. Pachtman wasn't in yet (20 minutes after 9AM appointment time). After waiting in the tiny examination room for 40 minutes, we wondered if he had an emergency elsewhere and perhaps we should re-schedule. My husband stepped out of the room to ask the front desk staff member, who replied, "The Dr. will be with you in a few minutes." As my husband was walk... read more
Dr. James W. Oneil, MD has a 3.9 star rating with 27 reviews.
Dr. James W. Oneil, MD is closed now. It will open on Monday at 9:00 a.m.
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