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Dr. Helena Bentley, MD is a pediatrics specialist in Atlanta, GA and has been practicing for 37 years. She graduated from University Of Florida College Of Medicine in 1982 and specializes in pediatrics.
2565 Jolly Rd, Ste 100, East Point, GA, 30349, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 12:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable? Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable Did a staff member acknowledge or greet you when you entered? Immediately! They gave me a friendly greeting as soon as I walked in Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away How would you compare this provider to others ... read more
They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. I've never had to worry about them being understaffed or not being abl... read more
Was this provider sympathetic to your situation? Yes! They went above and beyond to make me feel special and respected Did you have to wait long after you arrived for your appointment? No, they were ready for me right after I arrived.
Did the pediatrician ever make you feel like an inadequate parent? Not at all! They were very encouraging and supportive Does this provider maintain a professional appearance? Yes, he/she looked very professional Was there annoying music playing while you waited or during your visit? No, if they had music on it was very soothing Does this provider always put the customer first? Yes, they always put customers first Did this provider promise services he/she couldn't provide? No, they were able to provide everything they said t... read more
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. The waiting room at this pediatrician's office had two separate areas, one for "sick" kids and one for "well" kids. This really gave me a peace of mind that my child wouldn't get sick. I was given a polite greeting when I walked in. It was nice to be acknowledged.
Did this provider pressure you to purchase any unnecessary products during your visit? Absolutely not! I was never uncomfortable Was this pediatrician able to answer all your questions about immunizations? Yes, they answered my questions Did this provider leave you unattended for an extended period of time? Yes, I was left alone too long Did this provider promise services he/she couldn't provide? No, they were able to provide everything they said they would
Did this pediatrician respect your views and opinions on parenting? Kind of, but not enough Is this pediatrician patient with first-time mothers? Not really, they could be much more patient
Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in
Did this pediatrician have toys, magazines or TV's in the waiting room? They didn't have much Were you able to relax during your appointment? Not really, I was a little uneasy Does this provider promptly return your phone calls? Not really. I usually have to wait a long time
Dr. Helena K. Bentley, MD has a 3.9 star rating with 60 reviews.
Dr. Helena K. Bentley, MD is closed now. It will open on Monday at 9:00 a.m.
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