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Dr. Douglas Ray Bierma M.D.
- Pediatricians
- Shorewood, IL
About this business
My goal is not just to help with your child's illnesses and checkups, but to help parents be better parents.
Location details
700 W Jefferson St, Ste 25, Shorewood, IL, 60404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took my 2yrs old for wellness/milestone visit. Thankful the wait wasn’t long. It was late in the day, so my son was already on edge/cranky, he refused to stand on the scale or get height measured. Dr Bierma showed no interest in getting to know us or how we were doing. Former patients of Dr. Root, who left Duly, so I don’t know if it was a feeling of just having to pick up the patients(?). Dr Bierma saw us (looked at the computer) for 2-3 mins and walked out of the room. No one came back to even tell us we were good to go. W... read more
Business response:
Hi Jen, thank you for taking the time to leave a review. If you are willing, please reach out to us at dulyhealthandcare.com/contact-us so we can learn more.
Dr. Bierma's office allegedly canceled our appointment, even though I never received a message. With my entire family there I was told I could book an appointment for over a month later. Dr. Bierma came out and told me it was my fault I booked the appointment wrong online and there was nothing he could do. No apology was ever given. It was already an emotional appointment as we were there to discuss my son's deficits and this made it horrible!
Complicated. This is my 20 month old son's doctor. My son's mom lives with her husband, their 3 kids, and my son. I brought proof, directly from my son's mom, that her husband beat one of his own children, who is also a patient of this same doctor. Undeniable proof. The doctor said nothing...did nothing. The doctor even treated the abused child for concussion like symptoms. But still...no questions, no reports, no action taken...not even a comment. He is neglecting his oaths and duties as a doctor. He put personal feelings a... read more
Dr. Bierma has always been sincere and great with my kids both of my boys really like him and I highly recommend him.
Business response:
Hi Toni, thanks for the review! We're happy to hear you've had such a great experience with Dr. Bierma. Thank you for choosing DuPage Medical Group.
We love Dr. Bierma. He's so knowledgeable and informative on anything and everything from carseat safety to reflux to general milestones. You can tell he really cares about his patients and practice.
While Dr. Bierma has his degree and I don't I'm writing this review strictly based on experience dealing with him and his office. 1-the front desk assistants are always rude, never kind and have an attitude. If you don't like your job don't take it out on parents who are 99% of the time dealing with sick little ones. 2 -The wait times are absolutely ridiculous. I have 3 kids under 4. That's a lot of "wellness" visits. Never one time have we been seen within 20-30 minutes of our appt.
We have had our son at 3 pediatricians and Dr. Boerma has been by far the best. We have a daughter with ADD\ADHD and a son with Gluten /Dairy and egg allergy. He has been understanding and sympathetic and very helpful. He has been an absolute God Send.
I love dr. Bierma. He is so knowledgeable about everything, down to earth and explains everything so you understand. My son loves him and he is not a fan of doctors. He's worth the hour and half drive! He's the kind of doctor all doctors should be.
Dr. Bierma is a knowledgeable medical professional. However, since being bought out by DuPage Medical group everything has been a hassle. Wait times were longer while the staff was adjusting to the new system. Since June, trying to get an appointment is a joke. They called me a week before my childs scheduled well visit exam to cancel & couldn't reschedule for a month, if you call for an emergency or to make an appointment it is at least a 15 minute wait on hold, plus they refer you elsewhere.
Frequently asked questions about Dr. Douglas Ray Bierma M.D.
How is Dr. Douglas Ray Bierma M.D. rated?
Dr. Douglas Ray Bierma M.D. has a 3.4 star rating with 26 reviews.
When is Dr. Douglas Ray Bierma M.D. open?
Dr. Douglas Ray Bierma M.D. is closed now. It will open tomorrow at 9:00 a.m.
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