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Dr. Amy J. Burke, MD
- Family Practice
- Orchard Park, NY
About this business
Location details
3065 Southwestern Blvd, Ste 102, Orchard Park, NY, 14127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had nothing but honest and open experiences in this office. They are a very “ down to earth” office. You have to be a very confident patient and be able to be understanding. With good communication and understanding you can work well with this office!!
STAY FAR AWAY FROM THIS PRACTICE! When having my yearly check up I told her about having chest pains now and then and possibly wanting a stress test. She blew it off and said " Oh everybody gets chest aches from anxiety and stress now and then!" She never found interest in me, what I do for a living but before I left she told me where SHE was going for dinner that night, what she was going to eat, what she eats every day, HER exercise routine AND continued to flex her arm muscle for me!!
Her billing person told me to make an app't for a physical or they could or would drop me. I was so uncomfortable, I didn't go back and am looking for another doctor. Meanwhile, they send me a letter and dropped me, said I harassed them! I am mortified. They sent my daughters records to some surgeon and my daughter receives a call to schedule a surgery, wrong person but they have her medical records. HIPAA violation there.
Classic mistake of having a relative run the office.... disaster! Nice doc but good luck actually seeing her or getting past the rude staff.
I wish I would've read these reviews prior to listing this doctor as my PCP. Based upon my experience I can say they are unprofessional. During my last visit, while I was telling the PA about my problem, she got up and left the room half way through my conversation and left the door open of course while I was in my gown. Two days after I made a complaint with my insurance company about this incident I received a letter stating that they were dropping me as a patient. No apology from them.
Stay far, far away from this practice and any Doctor involved in this practice! The front staff is awful and so mean!! I waited for over an hour in the waiting room, ALONE - no other patients in/out. Then 30 minutes in the back for a 10 minute physical. The PA rushed through it, did not explain anything. Then sent me for ultrasounds...no call back 4 results. When I called for results, since no one called, the woman answering the phones was very rude!! And of course, missed something on my scans!
Can make an appointment efficiently. Waiting time in the office is minimal. Staff is efficient. Had difficulty with my insurance company to cover preventative care for routine lab work. Brittany is outstanding. She went above and beyond to try to rectify the situation. Never felt like I was bothering her with my request.
Dr. Burke and her staff are kind, friendly and smart! I really appreciate the inviting, open atmosphere—I can be completely honest and it will be received with understanding, compassion, and without judgement. They answer all my questions (though I need to write them down otherwise we get talking and I forget what I wanted to ask!) and give thorough explanations when asked. Wait times are reasonable and they are fantastic about squeezing us in immediately for sick appointments.
I found the office very unprofessional the girls in there look at you like you lower class. Would not recommend this office
Frequently asked questions about Dr. Amy J. Burke, MD
How is Dr. Amy J. Burke, MD rated?
Dr. Amy J. Burke, MD has a 3.4 star rating with 162 reviews.
When is Dr. Amy J. Burke, MD open?
Dr. Amy J. Burke, MD is closed now. It will open tomorrow at 9:00 a.m.
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