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Dr. Alan MacGill - Podiatrist
- Podiatrists
- Boca Raton, FL
About this business
Location details
9325 Glades Rd #205, Boca Raton, FL, 33434, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr Macgill is very nice and a great doctor. Unfortunately it is hard to recommend his practice due to the office staff. You cannot reach the office directly, you are sent to a centralized calling center. They are nice when you can actually speak with someone, but they are not helpful. Which is very frustrating, and even more so, we are owed a substantial refund and they wont give it to us. We have been waiting for over 7 months!!!! I have been begging to speak to a regional manager as the billing manager is not resolving the... read more
Dr Macgill was awesome! My appointment was on time , he explained in detail what needed to be done. I am now 4 days out of surgery , and so thankful for Macgill!!!!
He took the time to answer all my questions. Doctor and staff very professional. I'll be seeing him again in 3 weeks to discuss surgery as injection didn't help. Still in a lot of pain. LOVE the shoes he recommended. Hoka.
The doctors are good, but the “business” of the practice is awful. Always long wait in the office and you don’t get seen until well after your appointment time. Also,, you cannot call the office directly. All calls go through a centralized call center where you wait on hold for as long as 20 minutes to speak to a call rep. It’s like institutional medicine. Totally disconnected from the patient. If you want personalized service and a good patient experience this is not the place for you
Saw him in 2 different offices over the last 3 weeks, he is very well informed and professional in his manner. I did ask.him for 2 references from former patients..
Dr. MacGill was fine, the office is a rip off. They want to charge you up front an arbitrary amount via a charge card, then when my insurance company EOB comes I was overcharged by $127. Instead of sending me a refund, I had to call and then be directed to their website to complete a "Refund Request". This is poor business practice, you overcharged me and I should not have to "request" a refund. Why can't that office bill the patient like any other doctor's office does after insurance pays? They wanted their money upfront an... read more
Doctor is great, the office is totally focused on the money. They over charged me and are not giving my money back.
Came in with shattered heel . He told me I strained my ankle and was going to send me home I started screaming from pain and fire on my heel . He sent me for more xrays and finally realized my heel was shattered. After two surgeries I had to have a third from different doctor to correct mistakes.
Dr MacGill has been treating me for a trifecta of bone spur, bursitis and tendinitis of my Achilles. He is very personable, professional, on time and takes the time to explain everything along with options. Most surgeons want to jump into surgery but he has tried numerous procedures to alleviate my pain which has worked. I would definitely recommend him and his staff.
Frequently asked questions about Dr. Alan MacGill - Podiatrist
How is Dr. Alan MacGill - Podiatrist rated?
Dr. Alan MacGill - Podiatrist has a 4 star rating with 34 reviews.
When is Dr. Alan MacGill - Podiatrist open?
Dr. Alan MacGill - Podiatrist is open now. It will close at 6:00 p.m.
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