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Downtown Ford

4.8

About this business

Downtown Ford is an automobile dealership that deals in sale and purchase of new and used vehicles. It provides various cars, hybrids, crossovers and sport utility vehicles, trucks, vans and minivans. Its new Ford models include the Expedition, Explorer, Escape, Edge, Freestyle, Ranger, F-150, Mustang, Freestar, Focus, Crown Victoria and Five Hundred. The dealership has several divisions that include business, rentals, service, finance and parts special. It provides several pre-owned vehicles from various manufacturers, incl... read more

Location details

809 S 5th St, Louisville, KY, 40203, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.8353 reviews
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Geraldine's profile image
Geraldine 
6 years ago

5 Star : My Experience I was very much satisfied with the professionalism. I liked thsi liked that they gave me updates about there progress... again 5 star ⭐️ ???? 5 Star : Likely to Recommend I was very much satisfied with Downtown Ford.. the customer service was bad at AAA. 1.5 Star : Repair Quality Before this accident the last accident I was in was in 1994. And although I know times have changed and or procedures, customer service has never changed and it doesn’t go out of style so to speak.. I felt the customer I recei... read more

Mark's profile image
6 years ago

5 Star : My Experience Awesome job by Tim, Jim, Body Shop. 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

...'s profile image
6 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Makayla's profile image
Makayla 
6 years ago

5 Star : My Experience I honestly have no complaints. They took care of everything for me and made everything completely stress free. 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Shelby's profile image
Shelby 
6 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service The customer service at James Collins Ford body shop exceeded my expectations. Tim Carver was an excellent representative and consistently updated me throughout the car repair process. I would recommend doing service with James Collins body shop to other Ford owners! 

Shavonne's profile image
Shavonne 
6 years ago

5 Star : My Experience 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Tanika's profile image
Tanika 
6 years ago

5 Star : My Experience Tim was the absolute best! Keep him! He made my body shop experience most excellent! 

Margaret's profile image
Margaret 
6 years ago

5 Star : My Experience My car seems to be OK. If a problem occurs, I will contact you. Thank you. 4.5 Star : Likely to Recommend 4.5 Star : Repair Quality Never give a 10 4.5 Star : Customer Service The shop keep me informed what they were doing and when a problem occurred called me to let me know that addition damage was found. 

Suresh's profile image
Suresh 
6 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Frequently asked questions about Downtown Ford

How is Downtown Ford rated?

Downtown Ford has a 4.8 star rating with 353 reviews. 

When is Downtown Ford open?

Downtown Ford is closed now. It will open at 7:00 a.m. 

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