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Downtown Ford

4.8

About this business

Location details

809 S 5th St, Louisville, KY, 40203, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.8358 reviews
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Jacquline's profile image
Jacquline 
4 years ago

5 Star : My Experience The James Collins Ford team did an excellent job in regard to repairing my car. It looks brand new! From the beginning to the end, everyone was so professional, kind and caring. I was always kept informed of the progress in regard to the repairs. I couldn’t have chosen a better team. Thank you for a job well done! 5 Star : Likely to Recommend I would absolutely recommend their services to others. The entire process was handled in a professional way from beginning to ending. They took time to explain to... read more

Angela's profile image
Angela 
4 years ago

5 Star : Likely to Recommend I have been telling everyone about this shop 5 Star : Repair Quality My truck looked brand New when I picked it up .....I was very pleased 5 Star : Customer Service It's was a wonderful experience The guys are so nice there they made sure I got home when I dropped my truck off it was a hot day they gave me water to keep cool they texted me every day letting me know how the work on my truck was going they are very fast workers they was done in 3 days my truck looks New and they even gave me a car ... read more

Jason's profile image
Jason 
4 years ago

5 Star : My Experience JCF was very thorough and consistent with communication. I always knew how they were progressing and the employees were extremely friendly and professional. 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Vanity's profile image
Vanity 
4 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality Great 👍 5 Star : Customer Service Great 👍 

Neal's profile image
Neal 
4 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Amanda's profile image
Amanda 
4 years ago

5 Star : My Experience Pat was very knowledgeable and helpful and gave me frequent updates about my car. I’m very pleased with the way my car looks! I’ll definitely use them again and recommend them to my friends and family! 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Phyllis's profile image
Phyllis 
4 years ago

4.5 Star : Likely to Recommend 5 Star : Repair Quality Yes they did do a great job on my car. 4.5 Star : Customer Service The price was just crazy on the time that they had it. Just be honest and tell how many hours you did put on it. I do have to say it does look good . But there is some new scratches on my door that I need to bring back and show you. Thank y’all for your service 

Monzelle's profile image
Monzelle 
4 years ago

5 Star : Likely to Recommend My daughter is taking her car there to get fixed. 5 Star : Repair Quality The repair quality what's good I rated as a 10 or better. 5 Star : Customer Service Very dependable as any questions Very good and dependable we'll answer any questions that you have did a good job. 

Nicole's profile image
Nicole 
4 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service They were friendly, helpful, and professional. 

Frequently asked questions about Downtown Ford

How is Downtown Ford rated?

Downtown Ford has a 4.8 star rating with 358 reviews. 

When is Downtown Ford open?

Downtown Ford is closed now. It will open at 7:00 a.m. 

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