Downtown Family Medicine's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Downtown Family Medicine

3.8

About this business

Location details

540 N Duke St # 3, Lancaster, PA, 17602, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.8102 reviews
Select a rating
James B Brett's profile image
James B Brett 
recommend  Recommended
6 years ago

I spent 5 hours being treated for a kidney stone in the emergency room on Monday. As bad as I was feeling, I must say that the staff was courteous and efficient. Despite the fact that the place was hopping with patients, I never once felt neglected. Thanks to everyone involved ❤ 

Ivonne Ocasio's profile image
Ivonne Ocasio 
6 years ago

If you go in expected wait time is ridiculous even for an ER. Seriously feels like a clinic in a 3rd world country. No rooms, people in hallways on a bed. Everyone can hear your medical issues which is a serious hippa violation. I came in with a PE and wasn’t seen by a doctor til hours later. Talking about waiting people coming in are going to be seen a week later. 

Eric Stoner's profile image
Eric Stoner 
6 years ago

I sat in the emergency room for an hour and a half after getting xrays on my neck which I injured today I am in extreme pain. I w went to the registration desk to tell them again how much pain I was in and to ask if they knew about how much longer I would be waiting only to get the answer " I have no idea" I am disgusted with the way in which people who are in need of immediate medical attention are treated. I watched a parade of nurses pass by me changing shifts while the emergency room was packed! If there is that much of ... read more

John Griffin's profile image
John Griffin 
recommend  Recommended
6 years ago

LGH is the best hospital ever. Great doctors. Great nurses. Great staff all around. 

Debbie Ashley May's profile image
Debbie Ashley May 
6 years ago

Better staffing. No patient care assistants/aides in IICU is a disgrace. 

Emily Icenhour's profile image
Emily Icenhour 
6 years ago
Vicky Theis Mellott's profile image
Vicky Theis Mellott 
recommend  Recommended
6 years ago

5 West everyone working in this unit took awesome care of my mother this past week!! Even the food staff were very helpful getting her different food! Thank you so much for your hard work and kindness!! 

David Hershey's profile image
David Hershey 
6 years ago

Their billing department is little to be desired. I had been informed today that I still owed a bill from 2017. I had asked for the bill to be moved to all the same account. Was confirmed in an email. To find out today they never did it. It is sad that nobody sees an issue with it in their own facility. My family loves their doctors but can’t worry that they will hold a bill for two years after they were to added it to a payment plan. Unfortunately looking for new doctors. 

Jenny Zimmerman's profile image
Jenny Zimmerman 
6 years ago

Frequently asked questions about Downtown Family Medicine

How is Downtown Family Medicine rated?

Downtown Family Medicine has a 3.8 star rating with 102 reviews. 

When is Downtown Family Medicine open?

Downtown Family Medicine is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com