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Douglas Residential

4.5

About this business

Location details

P.O.Box 27886, Austin, TX, 78755, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 a.m.
Fri9:00 a.m. to 6:00 a.m.
Sat9:00 a.m. to 4:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.544 reviews
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Angela's profile image
Angela 
3 weeks ago

It's taken me quite some time to post this as our experience has really shaken me up and I have feared for our safety. But everyone needs to be warned to STAY AWAY FROM BRITTANY LAWVER. Brittany works as an "apartment locator", however she is not a safe person to be around. She is the most immature and unprofessional leasing agent in the country. She was helping my boyfriend and I find a place in Austin, however, she got very creepy and started personally messaging only my boyfriend (outside of our group chat) and started as... read more

Nathan Richardson's profile image
Nathan Richardson 
5 months ago

Douglas Residential is hands down the best rental company I’ve ever worked with. Their communication is absolutely top-notch—quick, clear, and genuinely helpful. They make the entire process smooth and stress-free, which is rare in this industry. A huge shoutout to Stephanie for going above and beyond every step of the way. If you’re looking for a company that truly cares about their tenants and delivers exceptional service, Douglas Residential is the one! 

Reid Richardson's profile image
Reid Richardson 
5 months ago

Cathy and the team at Douglas Residential were great to deal with...We had a great move in experience, and when an unexpected move happened in the middle of our lease, the team at Douglas Residential went above and beyond to find a new tenant. 

A Google User's profile image
A Google User 
5 months ago

Cathy and the team at Douglas Residential were great to deal with...We had a great move in experience, and when an unexpected move happened in the middle of our lease, the team at Douglas Residential went above and beyond to find a new tenant. 

Brooklyn's profile image
Brooklyn 
8 months ago

As someone who’s been a renter for almost 15 years, at many different residential properties, I’ve never had an experience like I did with Douglas Residential. Rent here if you’d like to be unexpectedly charged ($1000+) for maintenance that is at the obligation of property management. Long story short, Home Depot caused a slow leak when removing the dishwasher(the day the lease began) and we were charged for the cleanup. All correspondence I had with Cathy Douglas in regards to this event was beyond displeasing. She took 0 a... read more

Frequently asked questions about Douglas Residential

How is Douglas Residential rated?

Douglas Residential has a 4.5 star rating with 44 reviews. 

When is Douglas Residential open?

Douglas Residential is open now. It will close tomorrow at 6:00 a.m. 

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