Dor Mar Heating & Air Conditioning

Debbie G. 

on Birdeye

2 years ago

Alan came out today for our yearly ac and hot water heater check and maintenance, he was very professional and courteous. Thanks for great service! Debbie Gardner 

John H. M. 

on Birdeye

2 years ago

Purchased yearly maintenance package for 2 yrs. Told me this year it is about time to replace the ac unit. Gave me a verbal quote on the spot. My son-in-law, a hvac tech from out of town, come to give me a quote. He showed me that my ac unit and furnace had not been properly maintained for years. One panel had not been opened since install. I called the company and left a message for the service manager. It has been 2 weeks with no response. Seems like they are more about generating sales than true customer service. 

John H. M. 

on Birdeye

2 years ago

I received a call this morning from Thomas, service manager at Dor-Mar. We discussed the reasons for my previous rating. He apologized but came short of accepting responsibility. He did, however, work with me to come to a mutually acceptable resolution and then he took an extra step in earning my business. Time will tell, but it looks like mine was an isolated incident. 

Phil S. 

on Birdeye

2 years ago

Today Alan and Matt installed a Rheam heat pump system in my home. They were on time, worked very diligently and did a super job with the installation. They explained everything that was going to happen, answered all of my questions and did a thorough job in the clean up process. They are an asset to the company and I highly recommend Dor-Mar if you need anything done with your heating and air conditioning systems.  

Leroy L. 

on Birdeye

2 years ago

Garrett came & analyzed our hot water heater. Very courteous, professional, & knowledgeable. Made the assessment since our unit was older and had sediment, probably needed a new unit. Will install in three days. 

Thelma H. 

on Birdeye

2 years ago

Brian and Ben were very efficient in reinstalling a hot water tank. They left my basement nice and clean and were very polite. I highly recommend Dormar! 

Susie C. 

on Birdeye

2 years ago

What a great team! Doug and Ben came out and cleaned the vents in my home. They were so polite and courteous, respectful and professional. I was greatly impressed. Thanks guys for a job well done. Ronald B.  

Karen W. 

on Birdeye

2 years ago

Billy & Brison get my top rating in all categories for their 12/10/18 duct-cleaning work. They called ahead, presented clean/professional appearance, politely introduced themselves, put on shoe booties, asked to see the options for access to the ductwork & registers, explained the complete process, carefully/quietly brought in/removed their equipment, showed before/after pictures, cleaned up register & areas around them, thanked me for the opportunity to do the work, on behalf of Dormar , took care to NOT back out of a our... read more

Karen W. 

on Birdeye

2 years ago

Billy & Brison did a duct cleaning job for me, yesterday, and were quite impressive: professional, courteous, careful, efficient, thorough, showed before/after pictures, cleaned the registers & area around them, gave explanations, were quiet/caring with equipment, cleaned up after themselves (even wore shoe booties,) said thankyou for my business, and showed responsibility for the company when being cautious to not back out on busy St. Rt. 37. May I suggest you provide them face-masks due to potential harmful air Particles ... read more