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Dor Mar Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Newark, OH
About this business
WE ARE OPEN DURING CORONAVIRUS/COVID-19 - Serving the Newark area since 1962, our high standards have allowed us to become one of the largest, most trustworthy and reliable heating and cooling services; with 24-hr, same-day service + free on-site estimates on replacement equipment.
Location details
228 East Main Street, Newark, OH, 43055, United States
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Alan came out today for our yearly ac and hot water heater check and maintenance, he was very professional and courteous. Thanks for great service! Debbie Gardner
Purchased yearly maintenance package for 2 yrs. Told me this year it is about time to replace the ac unit. Gave me a verbal quote on the spot. My son-in-law, a hvac tech from out of town, come to give me a quote. He showed me that my ac unit and furnace had not been properly maintained for years. One panel had not been opened since install. I called the company and left a message for the service manager. It has been 2 weeks with no response. Seems like they are more about generating sales than true customer service.
I received a call this morning from Thomas, service manager at Dor-Mar. We discussed the reasons for my previous rating. He apologized but came short of accepting responsibility. He did, however, work with me to come to a mutually acceptable resolution and then he took an extra step in earning my business. Time will tell, but it looks like mine was an isolated incident.
I called after seeing a problem with my air, Ron showed up after about 20 min., he had it fixed an working in less than a half hour. Excellent, knowledgeable and personable. Thank you again.
I have been using DorMar for the past 23 1/2 years. When we started with them Greg was the guy we dealt with. Now Steve has taken over and followed in the fine tradition set by Greg of honest, reliable, customer service oriented, and competitively priced business. This month I was able to recommend them to Johnstown Independent Baptist Church, my sister, Jen, on Bermuda in Johnstown, my brother, Joe, on Miller in Johnstown, and today they will go help out my parents in Clintonville. Highly recommend and I will continue t... read more
Garrett came & analyzed our hot water heater. Very courteous, professional, & knowledgeable. Made the assessment since our unit was older and had sediment, probably needed a new unit. Will install in three days.
Brian and Ben were very efficient in reinstalling a hot water tank. They left my basement nice and clean and were very polite. I highly recommend Dormar!
What a great team! Doug and Ben came out and cleaned the vents in my home. They were so polite and courteous, respectful and professional. I was greatly impressed. Thanks guys for a job well done. Ronald B.
Billy & Brison get my top rating in all categories for their 12/10/18 duct-cleaning work. They called ahead, presented clean/professional appearance, politely introduced themselves, put on shoe booties, asked to see the options for access to the ductwork & registers, explained the complete process, carefully/quietly brought in/removed their equipment, showed before/after pictures, cleaned up register & areas around them, thanked me for the opportunity to do the work, on behalf of Dormar , took care to NOT back out of a our... read more
Frequently asked questions about Dor Mar Heating & Air Conditioning
How is Dor Mar Heating & Air Conditioning rated?
Dor Mar Heating & Air Conditioning has a 4.6 star rating with 1,416 reviews.
When is Dor Mar Heating & Air Conditioning open?
Dor Mar Heating & Air Conditioning is open now. It is open 24/7.
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