Dor Mar Heating & Air Conditioning

Dawn B. 

on Birdeye

3 months ago

We had a new AC unit installed by Dor Mar of Newark in 2022. Originally the wrong unit was ordered, then the correct unit was installed improperly and wouldn't work. They came out many times over the past two years with different technicians and failed attempts at correcting the problem. All technicians acknowledged the problem and that it was due to improper installation and we were told multiple times it would be fixed. Finally though, they refused to answer our phone calls. I called a few times late summer 2023, w... read more

NANCY d. 

on Birdeye

a year ago

Excellent company. We would definitely call them again. 

Jonathan L. 

on Birdeye

a year ago

I have had the very unfortunate experience of using Dormar more than one time, hoping I was just getting unlucky with them. No such luck (hah). Let's break down the jobs! ------------------------------------------------------------------ Job: Compressor Motor Replacement and Attic Duct Replacement ------------------------------------------------------------------ Quality of work was fine, but they are without a doubt the least organized company I have ever worked with. I've never once got a call back when they said they were... read more

Rochelle P. 

on Birdeye

a year ago

Shout out to Brian for replacing my UV light. He was very polite and professional. He also checked the AprilAire unit and explained how to use it efficiently. He was so helpful! Highly recommend him! 

Bernice J. 

on Birdeye

a year ago

I want to take this time to write a review for Dor Mar on two gentlemen one name Alan and I can't remember the young mans name who actually diagnosed the problem prior to Alan coming to fix it. My air unit was leaking for some time and I wasn't aware of it I wasn't able to keep my home cool when it was very hot outside. The young man who diagnosed the problem took his time to find where the leak was, when he said I found the leak I was totally relieved and impressed because all this time prior when the dye was put in last ye... read more

Bernice J. 

on Birdeye

a year ago

OUT STANDING JOB!!! Tom out did himself re-installing my coils for my air conditioning, I have cold air now! This young man did it all by himself he's a hard worker. I am impressed with all the work he did, he was professional and a very pleasant person. I have to admit DorMar your workers have done it again! Tom rechecked for leaks and there weren't any. Thanks Tom and keep up the good work! Have a blessed week! 

Debbie G. 

on Birdeye

a year ago

Alan came out today for our yearly ac and hot water heater check and maintenance, he was very professional and courteous. Thanks for great service! Debbie Gardner 

John H. M. 

on Birdeye

a year ago

I received a call this morning from Thomas, service manager at Dor-Mar. We discussed the reasons for my previous rating. He apologized but came short of accepting responsibility. He did, however, work with me to come to a mutually acceptable resolution and then he took an extra step in earning my business. Time will tell, but it looks like mine was an isolated incident. 

Bernice J. 

on Birdeye

a year ago

I contacted Dor-Mar last year to put a new Air-Conditioner in because the old one had ice build up and it went kaput. They came within a day after signing the contract. I was impressed with Ben and Matt, they took their time to make sure the leveling of the unit was right and that the air flow was on point. I was so impressed with their work I called back to upgrade my hot water tank and my furnace , I requested for Ben and Matt because they did such an awesome job with my air unit, i figure if they did an awesome job with t... read more