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Donald Lum, MD
- Gastroenterologist
- Portland, OR
About this business
I believe communication between physician and patient is very important for the delivery of excellent health care. I want patients to be actively involved in the decision making for their own health care. I also feel patients should embrace preventative medicine and be pro-active in their health care decision making.
Location details
1111 NE 99th Ave suite 301, Ste 301, Portland, OR, 97220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Lum is an outstanding gastroenterologist. He is compassionate, knowledgeable and a competent practitioner. I have had 2 procedures performed at his clinic with outstanding results. One characteristic that stands out is his receptiveness to patient input and willingness to listen to science related to your condition. Three years ago I had Small Intestinal Bacterial Overgrowth (SIBO) and his attentiveness to my symptoms and input resulted in selection of appropriate therapy and recovery.
I specifically asked for Dr Lum, based on my experience with him a few years ago. He had was great in telling me what I needed to know and inspired confidence in me that he was careful and concerned. He was the same this time. If I again needed this type of care, I would certainly choose him.
Dr. Lum has been my provider for 12+ years. He is very knowledgeable with the most up-to-date treatment and medications, he is a good listener, communicator and has a wonderful bedside manner. I feel very fortunate to have him as my provider and know that if an urgent situation came to light he would make his patients a priority.
I really appreciate Dr. Lum's bedside manner. He is very welcoming and remembers me although I only see him every three years. He has a good sense of humor and always listens to what I have to say. I think he is one of my favorite doctors. I also like to hear about his family. He us very personable. I don't know about you but when I have to go to him it's usually because I'm going to need a procedure. He does a great job explaining details to me and I feel he takes good care of my needs.
He ended 12 months of misery for me by prescribing the correct medication that my PCP had completely ignored!! Im very happy to have found Dr Lum.
I have IBS-C and GERD that started when I was prescribed four different psychiatric medications at once. My psychiatrist feels that my symptoms are medication-related, but Dr. Lum does not, and he has not done an ROI with my psychiatrist's office. He is dismissive, interrupts me when I am explaining my symptoms, and does not seem to believe that I have GERD, despite what several other healthcare professionals have told me.
Business response:
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a more positive one. If you would like to speak with our Clinical Manager or Director, please call (503) 963-2707 at your convenience. We are here to listen. Thank you and take care. -The Oregon Clinic
Dr. Lum is exceptional and his bedside manners are an immense blessing, where any patients feel that reassurance. This in feeling the safety we as patients deserve to feel yet, as a doctor this man surpasses excellence. He is kind and you feel that security in any diagnosis you are in good hands. Thank you Dr. Lum for being the difference and god bless you!
I had seen Dr Lum several times regarding a very serious case of constipation. After really no answers and no investigation as to why , I found out in 2016 that I had SIBO . When I informed him of this , he stated " I thought that might be the problem " . It was another Dr that found this out not him . Since then I finally found another Gastro Dr that deals with motility problems. I'm undergoing proper testing now , after dealing with this issue since 2015 . He FAILED me big time.
Business response:
Hi Marie, we regret to hear that your experience was not a more positive one. We would appreciate learning more about what happened and how we can do better in the future. Please contact the Director of Operations at 503-963-2707 at your convenience. We are here to listen. Take care. - The Oregon Clinic
I’ve had several appointments with Dr Lum as well as preventative procedures. At each one I was treated with respect, listened to & my issues were addressed. I have always felt well taken care of by Dr Lum. He is one of the most compassionate doctors I have had. He shows concern, does not rush through appointments, explains everything so it’s easy to understand & in my case got to the bottom of my problem so I knew what was wrong and what to do to treat it. Dr Lum is the very best in my opinion!
Frequently asked questions about Donald Lum, MD
How is Donald Lum, MD rated?
Donald Lum, MD has a 4.6 star rating with 50 reviews.
When is Donald Lum, MD open?
Donald Lum, MD is open now. It will close at 5:00 p.m.
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