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Don & Roy's Motorsports Honda Service

3.9

About this business

Don & Roy's Motorsports has been a family run business servicing metro Milwaukee since the late 1950 and under the current ownership since 1972. Our friendly, knowledgeable sales and service staff and convenient location have helped us maintain a reputation as one of the area's premier power sports dealers. Our extensive selection of clothing and accessories from top quality manufacturers, ensures that you'll look as good as you feel when you ride. 

Location details

17740 W Bluemound Rd, Brookfield, WI, 53045, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 3:30 p.m.
SunClosed
3.9212 reviews
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Cheryl Burseth's profile image
Cheryl Burseth 
4 years ago

From out of the area on vacation and needed service on jetski. Called and talked to service manager said he couldn’t get part but if I could get it they could work on it right away. Called back two different times to say part was come overnight. Dropped off jetski on Saturday and came back with part on Tuesday Drove 2 hours to drop off part. Service manager.then said they couldn’t work on it for over a week. I was not to happy. Service manager and owner really jerks. Throw my part at me. I said I would be back to get my jets... read more

Johnny Manda's profile image
Johnny Manda 
4 years ago

update your website and stop wasting people's time.....this place is a joke 

Kristina Elena's profile image
Kristina Elena 
recommend  Recommended
4 years ago

Came here after an awful experience at Action Power Sports and Don and Roy’s was wonderful! Obi was very helpful and Craig worked fast and efficiently. Also was almost HALF the price as the other dealership. Definitely recommend. 

Kate Campbell's profile image
Kate Campbell 
4 years ago

Customer service was very rude. They would not come and help us and when they did they clearly did not want to. We were going to buy from here but after dealing with them we will go somewhere else 

Business response:

Kate, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us at (262) 786-3220 when you can so we can address this situation directly. Thank you and have a great day. 

Nicholas Haas's profile image
Nicholas Haas 
4 years ago

very rude salesman and would not negotiate at all. tried selling me a used unit at the price of a brand new unit 

Jason L. Kreps's profile image
Jason L. Kreps 
4 years ago

Customer service for Kawasaki internet orders is nonexistent. 

Leticia Guzman's profile image
Leticia Guzman 
recommend  Recommended
4 years ago

Love working with these guys! Everyone is so helpful when I come in. Thank YOU! 

HiHof Mangan's profile image
HiHof Mangan 
4 years ago

https://www.facebook.com/photo.php… 

Jon Gercaliu's profile image
Jon Gercaliu 
5 years ago

AVOID THIS PLACE!!! THEY ARE CROOKS!!! I took my bike in ONLY to get the chain adjusted & the mechanic also tightened the clutch cable. The clutch cable ended up breaking 15MIN AFTER LEAVING THE SHOP so I took the bike back in. They are now asking for $250 before THEY CAN EVEN START LOOKING INTO THE PROBLEM. The manager told me the clutch breaking right after they tightened it "WAS JUST A COINCIDENCE". These guys are crooks! Worst costumer service I have ever experienced HANDS DOWN! 

Frequently asked questions about Don & Roy's Motorsports Honda Service

How is Don & Roy's Motorsports Honda Service rated?

Don & Roy's Motorsports Honda Service has a 3.9 star rating with 212 reviews. 

When is Don & Roy's Motorsports Honda Service open?

Don & Roy's Motorsports Honda Service is closed now. It will open at 10:00 a.m. 

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