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Don Roberto Jewelers

4.2

About this business

Location details

1619 W 17th St, Santa Ana, CA, 92706, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 6:30 p.m.
Tue10:30 a.m. to 6:30 p.m.
Wed10:30 a.m. to 6:30 p.m.
Thu10:30 a.m. to 6:30 p.m.
Fri10:30 a.m. to 6:30 p.m.
Sat10:30 a.m. to 6:30 p.m.
Sun10:00 a.m. to 5:30 p.m.
4.2282 reviews
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Chuck C.'s profile image
10 years ago

Totally stressful dealing g with this stores rudeness a,incompetency and poor customer care. 1 hour of filling out forms, asking personal questions and getting my credit report only at the end and turning me down By this time I was sick with a migraine. They told me I needed a cosigner ando when I returned with him they were rude with him.There we're strong sense of discrimination. Julio was the clerk and the woman manager was arrogant. We left angry and humiliated. For your emotional health don't shop at Don Alberto. PACIFI... read more

Paul L.'s profile image
13 years ago
wattfamily's profile image
wattfamily 
13 years ago

We just bought our first wedding ring from this store. The first week the ring had a crack in the band and white gold rubbed off, they fixed it. We were happy. Then the diamond fell out. They would not fix it. We were very polite and calm. Got us no where. We talked to the store manager, then to the corporate office. No one seemed to care at all. So now we have a brand new ring that is broken before we can even show it off. My wife is very sad and I feel ripped off. Do not shop here if you are looking for quality or service. 

keebler233's profile image
keebler233 
14 years ago

I have been several places looking for rings and i have to say hands down i was overwhelmed by their friendliness and how far they go to help out thier customers. I ended up buying my engagement rings there and will be buying all my future rings from them. 

dreamer_22806's profile image
dreamer_22806 
17 years ago

crazy people horrible service poor quality diamonds very expensive 

Frequently asked questions about Don Roberto Jewelers

How is Don Roberto Jewelers rated?

Don Roberto Jewelers has a 4.2 star rating with 282 reviews. 

When is Don Roberto Jewelers open?

Don Roberto Jewelers is open now. It will close at 6:30 p.m.  

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