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Don Miller Mazda

4.2

About this business

Location details

5812 Odana Rd, Madison, WI, 53719, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 8:00 p.m.
Tue09:00 a.m. to 8:00 p.m.
Wed09:00 a.m. to 8:00 p.m.
Thu09:00 a.m. to 8:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:00 p.m.
SunClosed
4.226 reviews
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Albert's profile image
Albert 
2 years ago

Caution to serious buyers. Watch the ‘I cannot accept your offer till the car clears inspection routine’. They stonewalled me till they sold the car to someone internally. They never entertained my offer which likely would have been more than what they got for the vehicle. Terrible waste of time. 

Business response:

Albert, We are a dealership in Madison Wisconsin. Our cars are not offered for sale until they complete the service process. Clearly customers that live here can come and see them and be the first to say yes to a purchase if they are here in person. The car you inquired about was purchase by the first person to actually see the car. 

Guru9973LQ's profile image
Guru9973LQ 
2 years ago

Russ, Darrow, Mazda of Madison reached out to me within two days for a test drive of the vehicle. 

Business response:

Thank you.... your business is important to us. 

Johna's profile image
Johna 
2 years ago

It was quick efficient n painless...very helpful professional and FRIENDLY 

Business response:

Johna.... Thank you. We sure appreciate the kind words. 

STACIE's profile image
STACIE 
3 years ago

I gave one star only because I had to in order to post the review. Very Poor customer service! Long story short-Email sent to dealership on Sunday evening. No response to email. Called on Monday afternoon. Expressed interest. Secured financing on Tuesday. Spoke with sales approx 7pm (Tues) Was the vehicle still available? Yes. Adv'd I would like to purchase this vehicle at price listed and would be in the next morning (Wed). Could they have it ready? Sales stated would need to check with service depart. Would call back in 15... read more

Business response:

Stacie can I get an email address or telephone number so I can research this and provide some clarity? Jeff Meadows General Manager. jeff.meadows@rusdarrow.com 

Cory's profile image
Cory 
4 years ago

Our sales person, Logan, was great. Very responsive, answered all our questions and was helpful in getting us in and out as we had limited time the day we came to look at the car. I would have given the Dealership 5 stars, but there were several scratches/mars in the finish that appear to be from the car wash that was used the day we picked it up. We'll have to take it somewhere to have them rubbed out. 

Guru9LQD63's profile image
Guru9LQD63 
4 years ago

Almost immediate follow up 

MARLYS's profile image
MARLYS 
4 years ago

Very nice salesman, shortage of new cars because of the computer chip problem 

Jordan's profile image
Jordan 
4 years ago

I am buying a vehicle from Russ Darrow. The entire staff at Russ Darrow was helpful and friendly. I highly recommend this dealer to someone who would like to buy a vehicle and still feel like they are not just a commission to someone. 

Business response:

Jordan, Thank you for the excellent review. It is our pleasure to serve you. Enjoy your vehicle!!! 

Phillip's profile image
Phillip 
4 years ago

Good dealer 

Frequently asked questions about Don Miller Mazda

How is Don Miller Mazda rated?

Don Miller Mazda has a 4.2 star rating with 26 reviews. 

When is Don Miller Mazda open?

Don Miller Mazda is open now. It will close at 6:00 p.m.  

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