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DNA Hair Tools
- Beauty
- Tucson, AZ
About this business
Location details
3957 E Speedway Blvd #205, Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Purchase a flatiron that did not work as advertises at the *** hair show in *** back on March 3, 2024 I am a hairstylist /salon owner. customer service department is taken 3 months to do an exchange. **************** takes weeks to respond to a email. I was asked to pay ***** as a replacement fee when I paid ****** for the flat iron I was told it was because its over the 30day period which is not true I contacted customer service on April ****** and I did not receive a response back until April 17, 2024 it took that long for... read more
Great products we buying all the haircare to use it in our short term rentals! Guests love it. I love it! Great hair tools and customer service !
I recently purchased a hair straightener and I must say I am impressed. This iron is simply fantastic. Infrared technology guarantees long-lasting results without damaging the hair. In addition, its temperature adjustment capacity is very useful to adapt to different types of hair, I loved the seller's attention, they are willing to help you with anything you need, they are very professional, they always give you advice and the best thing is that they did not let me down. go without learning everything you can do with the ir... read more
I bought my hair tools at the shamrock marathon and i love them. I bought the air styler and comb tool. The air styler is a life saver when it comes to doing curls, it's really simple to use. The comb is really simple to use it gives you like a blow out straight look not to flat and a lot of body which i love. I'm happy with my purchase and so our my daughters.
DNA hair tools are amazing. If you are looking for a heat brush this brand is incredible. Works with steam, my hair looks shine and healthy. U dont need to pass more than one time. Im so happy with it
I was approached by a seller at The ****** last Saturday in ******** ****. She showed me the titanium infrared curler. It was great. She showed me how to use it and even I could do it. She said that I could have the gold club price ****** plus she said I was getting a hair package that was a 50 value. Awesome. She packed it all up and gave me the bag. When I got home, what I had was not what I bought. I have the Air Styler, not the infared titanium styler. It doesnt work very well at all compared to the other. Its like test ... read more
Business response:
*****, we sincerely apologize for the confusion of the two tools. The box for the two tools are very close to being identical and could have easily been a mistake that the representative made. As promised, we are more than happy to make the exchange for you to ensure you receive the tool that was demonstrated on your hair and that you agreed to purchase. Please respond to our email and provide us with your address where we can immediately send your correct tool to. Once again we apologize for any inconvenience this may have ... read more
Went to a hair show in ******** **** and was approached by DNA hair tool seller. It seemed like a great product. I bought the dna air styler. Got it home and its trash. Absolute garbage. The hair tool I bought was NOT the same as what they used to sell me the product
Business response:
We are sorry you are unsatisfied with your purchase and would love to make this right. Please contact us immediately as we have emailed you directly.
Amazing product! No complains. The tools work amazing and leave my hair very soft and shiny! I recommend
The good reviews are obvious plants that work for the company, or bots (you never know these days). But I just bought this product, much in the same way that 1 star reviewers did. I came upon this site because the sales gal encouraged me to go on line to learn how to use the product. It didn't take long to see the * rating with BBB and it is concerning the the complaints go unanswered, or even better "Unable to locate business." Huge red flag.They demo an excellent product but sell you a lemon. Whenever someone tells you tha... read more
Business response:
We are sorry you are unsatisfied with your purchase and would love to make this right. Please contact us immediately as we have emailed you directly.
Frequently asked questions about DNA Hair Tools
How is DNA Hair Tools rated?
DNA Hair Tools has a 3.6 star rating with 76 reviews.
When is DNA Hair Tools open?
DNA Hair Tools is closed now. It will open on Monday at 8:00 a.m.
Need help? Contact us.
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