This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dixie Buick GMC
- Car Dealers
- Fort Myers, FL
About this business
Dixie Buick GMC offers a great selection of new and pre-owned cars, trucks, and SUVs. Not in the market for another car just yet? That's ok, we'll buy your car, even if you don't buy one of ours! If you have a 2015 model or newer with under 72,000 miles, we may be interested in buying your vehicle. Bring it in and let us make you an offer on it or use our convenient Kelly Blue Book Instant Cash Offer tool to complete most of the process from home. We have been serving the Fort Myers area for three generations since 1934, wit... read more
Location details
14565 S Tamiami Trail, Fort Myers, FL, 33912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terrible service no communication and what communication given is untrue.
This is my first time @ a GM dealer. Starting with their professional internet depth with ****** and Mgr ***************************, sales *****************, and GSM Big ****- all were Top Notch in this business .They couldn't have been better to work with me. Excellent group!!Thank u all!
Business response:
Dear *******, Thank you so much for your kind words! We're thrilled to hear that your first experience with us at Dixie Buick GMC was such a positive one. It's fantastic to know that ******, ***************************, *****************, and ************ provided you with top-notch service and made your car-buying journey excellent. We truly appreciate your feedback and look forward to assisting you in the future. Drive safely, and thanks again for choosing Dixie! Best regards, ******************* General Manager Dixie Buic... read more
Unfortunately a terrible experience with this dealer. Marko’s communication was non existent regarding my vehicle, perhaps the worst service advisor I’ve had in my lifetime. Had my vehicle for nearly a week. No communication, no sense of urgency and an unacceptable level of customer service. Travis, the parts manager, was the only shining light in the establishment. Take your business elsewhere if you are expecting the level of service 2023 should provide. I know I will. This dealer is over booked and unorganized. Very disap... read more
Business response:
*****,Thank you for your input, There are certainly lessons to be learned from your experience, and I have heard you loud and clear. I spoke with ****** regarding your experience and he helped fill in some of the blanks. Is there a convenient time that can we talk or meet? I would like make things right with you and hopefully repair the relationship and your trust in Dixie Buick GMC.Regards,*******************General ManagerDixie Buick GMC*********************
Unfortunately a terrible experience with this dealer. Marko’s communication was non existent regarding my vehicle, perhaps the worst service advisor I’ve had in my lifetime. Had my vehicle for nearly a week. No communication, no sense of urgency and an unacceptable level of customer service. Travis, the parts manager, was the only shining light in the establishment. Take your business elsewhere if you are expecting the level of service 2023 should provide. I know I will. This dealer is over booked and unorganized. Very disap... read more
Business response:
<p>*****,</p><p>Thank you for your input, There are certainly lessons to be learned from your experience, and I have heard you loud and clear. I spoke with ****** regarding your experience and he helped fill in some of the blanks. Is there a convenient time that can we talk or meet? I would like make things right with you and hopefully repair the relationship and your trust in Dixie Buick GMC.</p><p>Regards,</p><p>*******************</p><p>General Manager Dixie Buick GMC</p><p>*********************</p><p></p>
I purchased a vehicle from this company, yesterday. Before going we search for the vehicle we wanted got pre-approved with capital one auto financing. Check to make sure the vehicle was in the inventory and printed it out as suggested by the website. Long story short, we arrived at the dealer around 3:30 PM, we get there the old bate and switch, they showed us a similar vehicle, same color, but its an upgrade model and the VINS do not match. We are told that the vehicle we selected for some reason had been sold and not updat... read more
Business response:
there was a problem with the vehicle and the customer was refunded all their money.
These people sold a car while I'm at the end of completing the sale. Unprofessional and they obviously do not communicate with each other or their coworkers and staff. All of sudden all 3 parties that were involved in selling me the car mysteriously takes the same day off, same day I needed to finalize the sale of the car and have paper work signed.
Do home work before going here. Service manager very rude. Be little me in front of others and then said I'm not here to argue. Had to get GMC corporate involved just to get car repaired because they kept giving us a run around. And still costed me money because they refused to look at an issue that would have been under warranty by saying it a normal issue when it wasn't. I had to repair myself due to their neglect when asked was under warranty. Buyer be aware of this dealership. Also no way to contact any one that is highe... read more
STAY AWAY FROM THE SERVICE DEPARTMENT!!!!!! As the many other one stars have advised and probably should've looked before bringing my vehicle to them. Deplorable service. Service manager Jason R. and his boss ahead of him Robert A. are the furthest thing from a consummate professionals. After multiple voicemails, follow ups, and plain lies that spew out of these people's mouths its astonishing that legal action hasn't taken place. It's the same run around, "we're waiting for GM to tell us what to do", "we dont know what's ... read more
On November 22nd, 2019, I brought my car in for an oil change. On November 27th, while driving, my car stopped responding and slowed down, prompting me to park it on the side of the road. When I stood in front of it, I saw fire coming from the underside of the vehicle. I quickly reversed. A big piece of cardboard was burning on the floor. It had dropped from the underside of the car. I realized that it was a strong possibility that the piece of cardboard that caught on fire could have been left on accident under the engine w... read more
Frequently asked questions about Dixie Buick GMC
How is Dixie Buick GMC rated?
Dixie Buick GMC has a 4.4 star rating with 1,238 reviews.
When is Dixie Buick GMC open?
Dixie Buick GMC is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com