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Diver Chevrolet Service
- Auto Repair
- Wilmington, DE
About this business
Frank W. Diver, began selling Franklin automobiles in Philadelphia in 1915. Today Diver recognizes that the key to our success is our continued loyalty to the community and customers who have made Diver what it is today. The Diver family is one of the oldest names in the Delaware automotive community, and probably has been selling and servicing cars since before you were born. Frank W. Diver, began selling Franklin automobiles in Philadelphia in1915. After World War I, he acquired the Packard agency at 10th and King Street i... read more
Location details
2101 Pennsylvania Ave, Wilmington, DE, 19806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Dealer principal himself contacted me and provided honest and accurate information about the vehicle I was asking about.
Business response:
We are very happy to have provided you with such a positive experience and I'm always available to assist our customers or any member of our staff in the effort to establish complete satisfaction. Enjoy your new vehicle and don't hesitate to reach out to me if needed!
They contacted me right away, the truck that I was interested in was listed wrong, i did not buy from them , can get same truck at lower price
Business response:
John, I am sorry to hear that there was an issue with the listing. Glad to hear that you were able to get a truck that fits your needs at a priced that worked for you. I certainly hope we might be able to be of consideration next time you or a family member is in the market for a vehicle. Best, Doug Diver
Great response and dealer to work with. Bought from them. Best experience I have had in purchasing a vehicle.
Business response:
Thanks so Very Much for your Excellent Review of your Diver Chevrolet Buying Experience! We strive to deliver timely responses to all inquiries, providing the information requested along with competitive pricing and payments. Enjoy Your New ride and do not hesitate to reach out to us with any futures questions or concerns! Have a Great Day!!!!
Top notch dealership. Responded quickly and followed through. My only wish was I lived closer to them. Bought from a local, cracker box GMC dealer
Business response:
Thanks for the 5 Star Rating even though we were unable to actually deliver you the vehicle that you were most interested in. In situations where distance is an issue we have several ways to accommodate those travelling to purchase as we sell 40% of our Pre-Owned Vehicles of what would be considered well out of our market area. Hopefully the next time you are in the market we will be able to work together. Have a Great Day!!!!
The car sold before we could visit (we live but they were very responsive during the process.
Business response:
Thank you so much for your positive comments about your Sales experience Diver Chevrolet. We especially appreciate your kind words when we were not able to deliver you the vehicle you desired but hope that you will allow us another opportunity in the near future. Have a great rest of your weekend and fingers crossed for early spring weather.
Both Doug and Shana contacted me to follow up in a very timely manner (Shana's communication unfortun went to my spam initially). Both very courteous. Went a different route as the price was higher than what I wanted at the time(reason for only 4 stars), but their communication was great.
Business response:
Good morning & Thank you; we appreciate your feedback about the timely, courteous feedback that Shana Snowden and Doug Diver were able to provide. We're committed to market based, very competitive pricing and hope that you will consider Diver Chevrolet on future purchases. Have a Great day.
Very impressive dealership. Recommend
Business response:
Scott: We greatly appreciate the positive feedback. Thanks very much and we hope to assist you again in the near future.
great customer service!!!!
Business response:
Michaela, thanks so much for the kind feedback, have a great day!
I give this dealership a ONE only because this web site won't allow me to give any lower grade. This was the WORST experience I have ever had with a potential car purchase in my entire life and I have been driving since 1964. You do the math, I'm old. I responded through this web site indicating my INTEREST in the vehicle advertised. I immediately received an automated response from the dealer and responded on Monday, September 19th with several questions. Greg responded that same day answering my questions and actually prov... read more
Business response:
My name is Rich Diver and I am the Owner here at Diver Chevrolet. I wanted to reach out to you and thank you for taking the time to leave your review. Our customers are very important to us and I truly appreciate your honest feedback. If possible, I would love the opportunity to chat for a few minutes and fully address your concerns. I hope to hear from you soon.Rich Diver, Owner, 302.575.0161
Frequently asked questions about Diver Chevrolet Service
How is Diver Chevrolet Service rated?
Diver Chevrolet Service has a 4.4 star rating with 227 reviews.
When is Diver Chevrolet Service open?
Diver Chevrolet Service is open now. It will close at 6:00 p.m.
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