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Diver Chevrolet Service
- Auto Repair
- Wilmington, DE
About this business
Location details
2101 Pennsylvania Ave, Wilmington, DE, 19806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
They got back to me very quickly, within 30 minutes, letting me know they will be in touch.
Very responsive
Business response:
Good morning Nick & Thank you taking the time to let us know that things went so smoothly on your latest Dealership visit. It is great to hear everything was done quickly and to your Complete Satisfaction. Thanks again for your feedback. We hope you have a great day and look forward to working with you soon!
Started out as a1star, the vehicleI I wanted was being purchased as I arrived, was very disappointed after sales consultant CLAY WESSELL got involved, I left in a vehicle with more options for basically the same money after he worked out some figures for Me, in today's climate with car prices being the way they are, other dealers don't seem like it even matters, take it or leave it ,Clay Wessell did the deal for Me I appreciate you thanks!!
Business response:
Keith: We really appreciate you taking the time to give us this review. It was a pleasure meeting you and certainly hope you will once again give us an opportunity to assist you again in the future with your sales and service needs. -Doug Diver
From their quick response to my internet inquiry, friendly greeting from everyone at the dealership, and the truthful online pricing I highly recommend Diver Chevrolet as the "Go To Dealer"!!
Requested total price of vehicle 3 times. Only after receiving car fax, pictures and contract did I receive price, at FULL asking price plus all fees. I asked if they would work with me on the price and I was flat out refused. I was told the cars are marked for "out the door" pricing and the sales representatives to not receive commission. In a commission based filed, I find that hard to accept when there is no incentive for the employee to move the cars out of the lot, knowing this from a background in Dealership used cars ... read more
Business response:
Lorone: Good Monday afternoon to you. This is Doug Diver. I just tried to locate you or your information in our CRM system and nothing came up. Can you please email (or call) me directly? I would be happy to assist you here with the price. Please let me know what vehicle you have interest in. Thank you, Doug dougd@diverchev.com or cell # 302-275-2897
They called already bought my corvette
Excellent dealership! Diver Chevrolet is the epitome of what every dealership should be. Not only do they stand behind their word but also their product. Keep up the excellent customer service.
So at first impressions Everybody seemed helpful. I didn’t have huge expectations with anything considering I was buying a used 2009 Avalanche. The only complaint I have is that the carfax report claimed that the rear brakes and rotors were done. So after I bought it I took it to my mechanic to get his input on everything because he is a trustworthy mechanic who has always done great work for me. I would have done this with any used vehicle purchase just as a precaution. What I learned was that the rear brakes that were “new... read more
Business response:
Good afternoon Matt, thank for bringing the concerns about the brakes on your Used Avalanche to our attention. The Rear Brake pads and Rotors were replaced prior to your purchase. Your Technician properly diagnosed that the brake calipers "locked up", causing the damage to the pads and rotors. in speaking with your Sales Consultant Clay Wessell as well as Pre-Owned Department Manager Lou Shockley, we all agree that reimbursing you for the cost of the calipers is the fairest solution to addressing your concern, even though th... read more
Bill the sales guy was amazing, very low key but knowledgeable and kind. Great customer service. Finance guy was awesome. In and out in no time and a great car. Go here if you are buying a car.
Business response:
Good morning Kat and Happy Memorial Day weekend Kat. We greatly appreciate you posting such a wonderful review of your recent Pre-Owned Infiniti purchase experience with Sales Consultant Bill Bogia & Finance Manager Dave Earley. Bill, Dave as well as our entire Sales team prioritize making the sales process happen quickly and to your complete satisfaction. Enjoy your New ride and we look forward to deliver the same level of excellence on all future visits - Both Sales & Service!
Frequently asked questions about Diver Chevrolet Service
How is Diver Chevrolet Service rated?
Diver Chevrolet Service has a 4.4 star rating with 249 reviews.
When is Diver Chevrolet Service open?
Diver Chevrolet Service is closed now. It will open on Monday at 7:00 a.m.
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