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Discount Tire
- Tires
- Eastwood, MI
About this business
At the local Discount Tire store in Kalamazoo, MI, we offer a wide selection of custom wheels and tires from various manufacturers. Discover all your local Discount Tire store has to offer today.
Location details
5859 Gull Rd, Eastwood, MI, 49048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Spent over $600 on brand new tires today and I pull out and what do I discover... Staff was unwilling to Discount anything to make it right... I was even told that it's just fine with four points of contact... As a Mechanic and I'm sure anyone who's not a mechanic knows it's not safe nor is it good for your cars Hardware to be driving around with only 4 out of 5 lug nuts unevenly distributed.. no military discount as well... Seems to be these guys are about making as much money as possible and do not care about the customer ... read more
Business response:
Mark, Thank you for contacting us. We're sorry to hear of your experience. We'll forward your comments to our region management office and a manager at the Kalamazoo store to review. Please expect to hear from a manager soon so that we can work to address your concerns. Thank you for choosing Discount Tire. If there is anything more we may assist you with please contact us at CustomerRelations@discounttire.com Discount Tire
RecommendedThe employees at this store all work extremely well together to ensure their customers are in an out as quickly as possible while still doing an exceptional job. I would recommend this store to anyone. Thank you again for making all of your customers a #1 priority!
Logan was awesome! As he was checking the air in tires he found a nail, the crew got me in and out very quickly. Huge Thank You!!
Business response:
Estelle Thank you for choosing Discount Tire, and for providing the great review and positive feedback for Logan and the crew at our Kalamazoo store. We are happy to know we got you taken care of and back on the road safely! Our people work hard in our stores to earn your business each and every time. We appreciate your feedback and value your business. Discount Tire
I called on my way out of town (just now) and gave a 5 minute notice. My tire was fixed incredibly fast and back on the road within 30 minutes. Thank you for fixing my tire so fast! Thanks Logan and Derrick (sp). 😊
I took a custom golf cart tire to these guys, they took it in, found the leak, repaired it all under 30 mins, then didn't charge me a cent. they even put a valve cap on it because i left the one that was on it at home. the man that delivered my tire back to me even offered belssings on the rest of my day. Ya gotta love a place like this.
Really friendly and good prices
Made our day. After speedways pothole took out our tire
Customer service is on point. Store manager warrantied my Michelin’s out saving me 400 dollars even when I didn’t know I had a warranty, talk about providing the customer savings. 390 bucks for brand new Michelin defenders 90k mile warranty. They earned my trust and business. 👍🏻
Great people who work hard to provide the best customer service possible! 😁👍🏼
Frequently asked questions about Discount Tire
How is Discount Tire rated?
Discount Tire has a 4.4 star rating with 659 reviews.
When is Discount Tire open?
Discount Tire is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
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