Dingchin James Tsai, D.D.S.

Alice lu 

on Google

a month ago

Scam! I provided my dental insurance information 1 week before my appointment and they did not bother to tell me I am out of network until I completed my service! Don’t even go there! 

L Fiona 

on Google

a year ago

The dentists and nurses at this clinic are excellent—both friendly and professional. However, the administration and front desk staff are extremely untrustworthy. During my visit, I asked them to triple-check with my insurance to ensure everything was covered. Despite their assurances, months later, the front desk called and suggested I purchase a better dental insurance plan because they received insufficient funds from my insurance. I reminded them that we had triple-checked to avoid such issues. Additionally, when my fami... read more

Anonymous 

on Google

a year ago

The dentists and nurses at this clinic are excellent—both friendly and professional. However, the administration and front desk staff are extremely untrustworthy. During my visit, I asked them to triple-check with my insurance to ensure everything was covered. Despite their assurances, months later, the front desk called and suggested I purchase a better dental insurance plan because they received insufficient funds from my insurance. I reminded them that we had triple-checked to avoid such issues. Additionally, when my fami... read more

Smith Regina 

on Google

2 years ago

Very shady business. They care about taking as much money from your insurance (and your pocket) as possible, more than they care about your dental health. Got multiple people telling me similar experiences. One friend had to get a second deep cleaning from another facility because this dentist persuaded him to do a deep cleaning without anesthesia. How ridiculous is that? He kept bleeding for a year after it was done. 

Anonymous 

on Google

2 years ago

Very shady business. They care about taking as much money from your insurance (and your pocket) as possible, more than they care about your dental health. Got multiple people telling me similar experiences. One friend had to get a second deep cleaning from another facility because this dentist persuaded him to do a deep cleaning without anesthesia. How ridiculous is that? He kept bleeding for a year after it was done.