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DiLorenzo TRICARE Health Clinic
- Medical Centers
- Washington, DC
About this business
Location details
5801 Defense Pentagon, Washington, DC, 20310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dont waste your time calling. At 1430 on a Thursday, their main phone line routes you through many hurdles to then say voicemail does not accept and then disconnects. Spent +20 min on phone going through prompts for this to repeatedly occur —including their clinic’s dental lines for patient scheduling, patient advocate, clinic’s NCOIC, and senior non-enlisted. Not designed for experiences and outcome.
Not a high quality of care kinda place. Might get an appointment or a response within 3 weeks of asking...maybe.
Refusing to see me and providing referrals that do not go through.
Manager: If you have a hold time of 30+ minutes regularly, please train your employees to not hang up within a few seconds after asking if someone is there. The person calling, since they are on hold for 30+ minutes, may in fact need to change tasks back to the call, which may take a moment. This is basic customer service and courtesy.
Caller number 83 and put on hold. That's crazy. Also you cannot get refferals to the clinic if TAD here. You'll have to check out all medical documents and check them all in here.
Frequently asked questions about DiLorenzo TRICARE Health Clinic
How is DiLorenzo TRICARE Health Clinic rated?
DiLorenzo TRICARE Health Clinic has a 2 star rating with 20 reviews.
When is DiLorenzo TRICARE Health Clinic open?
DiLorenzo TRICARE Health Clinic is open now. It will close at 4:00 p.m.
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