Dillsboro Automotive's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Dillsboro Automotive

4.7

About this business

In business since 2009, we pride ourselves on offering the best auto repair and maintenance service in the Jackson County area. We employ the best ASE Master Certified technicians. From brakes to transmission to fuel systems and anything in between we can service it. We also service Hybrid Vehicle repairs. Get the professional and knowledgeable auto repair and maintenance service your vehicle needs at Dillsboro Automotive. We are NAPA AutoCare Center and offer a nationwide warranty. 

Location details

18 Jsd Farm Rd, Sylva, NC, 28779, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
FriClosed
SatClosed
SunClosed
4.71,017 reviews
Select a rating
Herschel Lawhorn's profile image
Herschel Lawhorn 
recommend  Recommended
5 years ago

Dillsboro Automotive has been servicing my vehicle for a while now. They are very friendly and very professional. I am very satisfied and would recommend them to anyone needing their car serviced. I am sorry I can't remember the fellow at the checkin desk, but he has gone overboard to help me. 

Shaun Chandler's profile image
Shaun Chandler 
recommend  Recommended
5 years ago
Trinity Breighanna Mathis's profile image
Trinity Breighanna Mathis 
recommend  Recommended
5 years ago

Darrin and his employees are really patient, understanding people who will always go out of their way to help you when you need it. I highly recommended Dillsboro Automotive! 

Lonnie Lanier's profile image
Lonnie Lanier 
recommend  Recommended
5 years ago

Had a bad transmission replaced in my work van and had it back on the second day. Unbelievably quick repair and reasonably priced. Thank you Dillsboro Automotive! 

Paul Nicholson's profile image
Paul Nicholson 
recommend  Recommended
5 years ago

Excellent Service and Customer Service after the fact !!! 

LeAnn Self's profile image
LeAnn Self 
6 years ago

WORST EXPERIENCE EVER!! Jason charged me $320 + tax for a part, when part went bad (under warranty) O'Reilly offered me $173 replacement, what Jason actually paid for the part!! A part that actually cost $173 and 1 hour labor charge $75_$85 actually added up to $574.00!!! He charges$75 for diagnostic fee, but unlike other auto shops, doesn't credit it if he does the work and also charges a $40 shop towel fee!!!! $574.00 for a job that should have been less than $300!!!! RIDICULOUS!!! 

Gary Shanklin's profile image
Gary Shanklin 
recommend  Recommended
6 years ago

Efficient services for reasonable prices and the stand behind their work. 

Business response:

Gary, thank you so much for taking the time out of your busy day to recommend our shop! We appreciate your business! We look forward to seeing you again in the future for your automotive needs. 

Darlene Cagle's profile image
Darlene Cagle 
6 years ago

Thank You Dillsboro Automotive for repairs to my vehicle and for the service loaner you provided. I will be back for sure! 

Business response:

Thank you Darlene for choosing us! We are glad we have gained your long term trust! We will see you on your next visit! 

Tony Brown's profile image
Tony Brown 
6 years ago

Worst experience ever. My son spent 4800 on his truck . Now same problem and they say it is not their fault . Imagine that he paid extra for a warranty that was crap. 

Business response:

Dear Mr. Brown, Thank you for taking the time to express your feelings regarding your experience, giving the opportunity for better understanding into the matter. We are very sorry for the unfortunate circumstance with you son’s truck. We do understand that major repairs such as cylinder head replacement and rebuilding a transmission can get rather pricey and then to have something happen that causes head gasket failure approximately 6 months and only 5000 miles later can be very upsetting. In almost every scenario here at D... read more

Frequently asked questions about Dillsboro Automotive

How is Dillsboro Automotive rated?

Dillsboro Automotive has a 4.7 star rating with 1,017 reviews. 

When is Dillsboro Automotive open?

Dillsboro Automotive is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com