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Dignity Health AZ General Hospital Emergency Room-Surprise
- Emergency Medicine
- Surprise, AZ
About this business
Dignity Health Arizona General ER is a fully-equipped, 24-hour emergency room located just minutes from your home. By taking the emergency room out of the hospital and placing it in your neighborhood, we've made it easier to get to an ER when you need emergency care, while reducing patient wait times to near zero. We offer the same level of care found in a hospital ER. Our doctors and nurses are trained in emergency medicine, and our facility features advanced diagnostic equipment along with an on-site lab. Come see us for a... read more
Location details
14267 West Bell Road, Surprise, AZ, 85374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
So as I write this my wife is at the hospital with bilateral pneumonia just one day after attending this location and being told that all she has is a common cold. They prescribe cough syrup and nausea pills. So now we wasted our time and money at this place for being misdiagnosed. I thought this place was great but as of now I don’t recommend going here.
HORRIBLE BILLING PRACTICE!!! We were WAY OVERCHARGED up front, they have a third party billing company in TX, so now we have to wait who knows how long to get our nearly $800 back. NO WHERE SHOULD CHARGE UP FRONT WHEN YOU HAVE INSURANCE!!! And Dr. Ferrara is AWFUL! He should retire and stop injuring more people!!
RecommendedI recently had to make a visit to this ER. I was taken back very fast and attended to immediately. I received excellent care from Dr. Vraa, Nurse Jackie, and Xray technician Ken. They all were caring and took the time to listen to me and Dr Vraa explored all options for my plan of care and was very patient and understanding. Nurse Jackie was compassionate and gentle and technician Ken was patient and took time to chat with me and calm any anxieties I might have had. They were a great team and I am so grateful they were worki... read more
Maybe the hospital isn’t bad but they hire people like Dr. Ball. Dr. Ball is by far one of the worst people I’ve ever met. Usually doctors have a chip on their shoulder, which okay- fine. However, Dr. Ball not only had the audacity to tell m that he wasn’t going to investigate what is wrong but he wouldn’t do so because “insurance won’t pay for it. That should be enough reason to avoid this place. But incase you need more: Dr. Ball cursed and yell at me while I was in a room from all the way across to where the doctor area. ... read more
I am a vendor and stopped in on 4/17 to leave information for the providers. When I got in a woman in the front office was giving directions to an elderly gentleman. She looked up the address on her phone and wrote out then explained exactly where to go. His wife was outside in their car. I love seeing people help people, it warms my heart. Every time I stop in here (every 6 weeks or so), everyone is very friendly. If I had a need I would come to this ER.
The wait was minimal, the care was professional and dignified. I went in broken and left healed.
They were very nice and informative. Even gave us some local doctors to go to if I don’t get better. Which was helpful for my mom since she’s moving here in three weeks.
There is an RN there who is totally flippant. I came in for BP out of control and she accused me of psyching myself out by checking it throughout the day. It was 218/120! Then after they got an IV going and a med pushed, the BP came down but my back spasmed really bad. I called her in 2x. She said the Dr was informed but he was too busy with other patients. When the Dr finally checked on me, he said the RN never said anything to him! She bald faced LIED! I WILL NEVER RETURN HERE. Go to the one off Meeker instead. They can't ... read more
Frequently asked questions about Dignity Health AZ General Hospital Emergency Room-Surprise
How is Dignity Health AZ General Hospital Emergency Room-Surprise rated?
Dignity Health AZ General Hospital Emergency Room-Surprise has a 3.4 star rating with 402 reviews.
When is Dignity Health AZ General Hospital Emergency Room-Surprise open?
Dignity Health AZ General Hospital Emergency Room-Surprise is open now. It will close at 11:59 p.m.
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