This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
DiFeo Kia
- Car Dealers
- Lakewood, NJ
About this business
Location details
1320 Ocean Ave, Lakewood, NJ, 08701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have used DeFeo Kia since 2021 when I bought my Optima. There were 3 incidents where the oil plug was loose and it leaked out onto my driveway. The last time I brought it there, the pulley to open the hood was broken. I do not recommend this dealership.
Business response:
Thank you for sharing your experience. It's concerning to hear about the repeated issues with the oil plug and hood pulley, as this is not the level of service we strive to provide. We would like an opportunity to address these concerns directly and make things right for you. Please feel free to reach out at 732-994-7100 for your convenience so we can discuss further. Thank you.
Joel at Sands Kia was fantastic to work with. He made my EV9 purchase a great experience, and the whole process was smooth and enjoyable. I highly recommend him and the team at Sands Kia
Business response:
Thank you for your wonderful review! I'm thrilled to hear that you had a fantastic experience with your Kia EV9 purchase and that our team made the process smooth and enjoyable for you. Your recommendation means a lot to us! We look forward to seeing you again at Sands Kia! Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344
I can’t say enough great things about Joel. He made the entire car-buying experience smooth, stress-free, and enjoyable. He truly listens to what you need, answers every question with patience, and goes above and beyond to make sure you’re comfortable with your decision. What really sets him apart is his honesty and professionalism—you never feel pressured, just supported. Because of the exceptional service I received, I’ve already referred friends and family to him, and they’ve had the same amazing experience. I highly reco... read more
Business response:
Thank you so much for your kind words about Joel, Lori! I'm thrilled to hear that he provided you with such a smooth and enjoyable car-buying experience at Sands Kia. His commitment to honesty and professionalism is what we strive for every day, and it's wonderful to know that you felt supported throughout the process. We appreciate your referrals and can't wait to welcome you and your friends and family back to Sands Kia in the future! Thank you again! Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegro... read more
I have a service plan that was sold as covering all services for the car for 3 years, from this same dealership. However, it turns out the plan only covers oil changes, and I was charged for the cabin air filter. So either the plan was a scam, or the service dept is charging for services that are included in my plan. Either way, I feel misled and/or ripped off.
They are always willing to help and do it with a smile. Gonzo is the best!
Business response:
Thank you for your wonderful review! I'm thrilled to hear that Gonzo and our team at Sands Kia were able to assist you with a smile. Your kind words mean a lot to us, and we appreciate your support. We look forward to seeing you again soon! Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344
We had Gonzo and he was amazing! He was very patient with me as I didn’t know what I was looking for. He showed me lots of great choices that matched the expectations I had set for the car I wanted. Gonzo ended up leading me to the car that was everything that I have wanted in a car! Such an amazing experience!
Business response:
Thank you, Michelle! I'm glad about your fantastic experience with Gonzo at Sands Kia. It's great that he was able to guide you to the perfect car that matched your expectations. We appreciate your positive feedback and look forward to assisting you again in the future. Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344
My salesman Gonzo was very helpful, friendly, and had a very enthusiastic personality! Thank you Sands Kia!! This was my 3rd Kia purchase!
Business response:
Thank you, Sue! I'm pleased to hear that Gonzo provided you with such helpful and friendly service during your visit to Sands Kia. I truly appreciate your loyalty as a three-time Kia purchaser and am grateful for your kind words. We look forward to serving you again in the future! Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344
Friendly and reliable. I’ve been servicing my Telluride here for the last year and I highly recommend them.
Business response:
Javier, thank you for sharing your experience! We love hearing that our customers can count on our team for excellent service. Your recommendation truly means the world to us, and we look forward to seeing you again at Kia of Irvine!
I had a terrible experience purchasing a car from Montrose Kia. I found that the car had a coolant leak prior to purchasing so they assessed and said they fixed it so I moved forward and purchased it. When I got home, it was leaking a lot more so I asked if I could bring the car back in to have the issue addressed and the service manager said no, it was sold as-is and the dealership leadership team did not want to talk to me. They would not stand behind the work they performed so I had to have another reputable shop fix the ... read more
Frequently asked questions about DiFeo Kia
How is DiFeo Kia rated?
DiFeo Kia has a 4.8 star rating with 2,908 reviews.
When is DiFeo Kia open?
DiFeo Kia is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com