Dick Hannah Toyota's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Dick Hannah Toyota

4.5
  • Kelso, WA

About this business

Family. Integrity. Respect. Purpose. These four simple words, our core values, are the guiding principals of our business. Founded in 1949 by Dick's father, Dick Hannah Dealerships has grown to become one of the most well respected and trusted automobile companies in the region. Dick Hannah Dealerships employs nearly 1,000 people and generously supports charitable, educational and environmental initiatives in our day-to-day operation. We're proud to be deeply rooted in our community and we plan to stay that way. 

Location details

2632 Coweeman Park Drive, Kelso, WA, 98626, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.51,744 reviews
Select a rating
Lauri's profile image
2 years ago

Regular Volvo maintance Fast, Friendly.....Awsome service shop! Love the ablity to drive into a weather friendly covering to drop off my car for service. 

Marlania's profile image
2 years ago

Mrs. Marlania Krouse Every time I have done business with Dick Hannah Toyota, from buying my Ford Edge to service, I have been helped by very kind and knowledgeable associates. 

Maureen's profile image
2 years ago

President I have a Corporate leased Prius for my company Let's Go Back to Work. Maybe you have seen the red beauty around town. Well, these nice folks are the ones who take really good care of my car. They maintain, repair and adjust it helping me to have good transportation for my company's needs. They are great! 

Wally's profile image
2 years ago

satisfied customer It's not about just one visit, but this dealership consistently provides the highest level of service to be expected over many visits. The technicians are competent, the service writers are knowledgeable, and even those folks in the waiting area are friendly. Keep up the great service!! 

gail's profile image
2 years ago

Camery o5. i called and told them my od main. light came on at 59,111 miles and wanted to know why it came on ., they said it was my 60,000 miles check up was due.so I made an appointment and got it in the next day . so it wouldn't cause any damage. to my car. and they fixed it in a timely manner,very polite. 

Lacey's profile image
2 years ago

L All in all had a great experience..was immediately greeted upon arrival, fast curteous service. Immediate shuttle service.. And a great mechanic who wasn't even involved in working on my Toyota, but overheard my conversation while checking out.. The mechanic that had been working on my car couldn't "replicate" was I was concerned about.. Then mechanic Mike? offerred to go on a drive with me and immediately knew the problem and explained things to me..brought my car in the next week, and problem solved!! Btw.. I've had that... read more

jeremy's profile image
2 years ago

2009 mazda 6, service. Excellent service, friendly sales staff. I will defiantly be doing business here again in the future. They got me in first thing in the morning for service on my car and had me out of there an hour before they told me they would be done. 

Brett E.'s profile image
Brett E. 
8 years ago

Incompetent Technicians Stay Away from this place. After having our Lexus serviced at **** ****** Kelso Wa, I figured I would take my truck there for service as well. BIG MISTAKE!!!!! I was told that my front end alignment was way out, that I would need an alignment. Once they serviced my truck I was told that both upper and lower ball joints were completely worn out and needed to be replaced. I was surprised to hear this as the truck's steering and handling was flawless. All alignment and front end maintenance work was done... read more

Caleb E.'s profile image
Caleb E. 
8 years ago

I took my wife's Rav 4 in with a front left tire that wouldn't hold air. I was told that the tire was beyond repair and that we would need to buy a new one at $224. I had them put the spare on and put the "irreparable" tire in the back. I went to Superior Tire in Longview, WA and asked if they could fix the tire. They did fix it and mounted it FREE OF CHARGE. Wow, **** Hannah either has incompetent Tire Techs or just want to suck money out of their customers. AVOID **** HANNAH in Kelso if you have tire issues. 

Business response:

Sorry for any confusion. The service advisor mentioned at the time that, due to safety reasons, we were not comfortable patching a puncture almost directly on top of a previous repair. There are repair facilities and tire facilities who will perform patches like this, but we are not comfortable with it due to the increased probability of tire failure. We did mention at the time that if you wanted to have it fixed, you might be able to find a tire facility willing to attempt the repair. Again sorry for any confusion. It wasn'... read more

Frequently asked questions about Dick Hannah Toyota

How is Dick Hannah Toyota rated?

Dick Hannah Toyota has a 4.5 star rating with 1,744 reviews. 

When is Dick Hannah Toyota open?

Dick Hannah Toyota is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com