Diamond Exchange Chicago's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Diamond Exchange Chicago

3.7

About this business

Diamond Exchange Chicago is the best jewelry store for wholesale diamonds and engagement rings in Chicago, IL. We have a family history of over 50 years of buying, selling, cutting, and manufacturing diamonds . Nobody is experts on diamonds like Diamond Exchange Chicago. We are definitely the best kept secret for Chicago engagement rings. Diamond Exchange Chicago was once only available to the wholesale diamond trade but now we are open to the public. We offer deals on loose diamonds, engagement rings, diamond rings and cust... read more

Location details

5 S Wabash Ave, Ste 1415, Chicago, IL, 60603, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat11:00 a.m. to 3:00 p.m.
SunClosed
3.7203 reviews
Select a rating
denzlite01's profile image
denzlite01 
16 years ago

Be Careful – So you're on Citysearch because you're tech savvy and you scour reviews before you make any kind of large purchase. I went to this place mainly because of the ratings here which I now believe are less than on the level. Many of the reviewers here sound as though they had some kind of mystical experience. It’s also odd that almost all the 5star reviews here are written by reviewers whose only review is scassi. Scassi also advertises their Citysearch reviews on their website. We wound up waiting two months to get ... read more

Business response:

Please accept sincere apologies for your obvious dissatisfaction. We sincerely regret the cons you have reported. Our goal is to exceed all client expectations, not just with our diamonds and jewelry but in our service too. Every case is personal, and we know that no matter how many great reviews accumulate it makes little difference when irregularities occur in your own case. I do want to assure you that all contributions here are legitimate, just as yours is. It may help to know that we actively request CitySearch feedback... read more

nicoleshurst's profile image
nicoleshurst 
16 years ago

AWESOME JEWELER – We had an exceptional experience with dimend SCAASI when we chose my wedding ring. After many weeks of "shopping around" I found my dream setting and stone at thier website. Having just moved to Wisconsin we weren't able to visit th shop in person and needed the ring on a week. Shannon worked around the clock to make sure we got it on time. She assured us we were getting what we saw on line and the quality is outstanding. She keep us in the loop throughtout the entire process. I got my beautiful wedding rin... read more

MarkOakPark's profile image
MarkOakPark 
16 years ago

The Best Jeweler in Chicago – Dimend Scaasi has been our jeweler of choice for many years now and each experience has been amazing. They wrote the book on customer service and have always made us feel like a part of the family. Isaac and the entire team are incredibly friendly, knowledgeable, and genuinely want you to be happy with your purchase. Not only does Dimend Scassi have a huge selection of engagement rings, wedding bands and other jewelry such as earrings, necklaces and watches they will also custom design pieces to... read more

IKA's profile image
16 years ago

A must read review – Just an advice, appraise your previously purchased jewelry from Dimend Scaasi and you'll be surprised. 

wallace361's profile image
wallace361 
16 years ago

Fantastic Place – Alexa was great... beyond a doubt, this is place to go. You don't pay a premium for the name (i.e. Jared) and both Alexa/Isaac were very helpful and honest in my selection process. 

ELO's profile image
16 years ago

I LOVE My Dimend Scaasi Custom-Made Ring – Dimend Scaasi is THE jeweler to visit, especially if you want to custom-design your ring. My fiancé bought my diamond from Scaasi but he’s wise enough to know I wouldn’t be satisfied with an “off-the-rack” setting. So after he proposed to me, we went back to Scaasi to design my dream setting. We worked with Alexa Schumacher, who is extremely knowledgeable and VERY patient. I had a vision of how I wanted my setting to look and feel, and Alexa worked with me to bring that vision into ... read more

ItsDone's profile image
16 years ago

Just picked up! – A couple of months ago I started my search for a perfect engagement ring. After visiting numerous websites and in-store visits, I was left confused, discouraged and a quite frankly very nervous about what to do next. Here I was completely inexperienced in the trade and caught up in a situation where I had to move forward quickly to get the perfect ring and diamond so I can propose to the love of my life! After an exhausting on-line search I found Dimend SCAASI's web site. The website immediately set them ap... read more

ESeng's profile image
16 years ago

Great Engagement Ring Experience! – I decided to completely surprise my girlfriend with a proposal, and thus was left to pick out a ring entirely on my own. Let me tell you, this is no easy task for a guy. I went to a lot of different jewelry stores and did a lot of online research. Many of these places had excellent products and services, but Dimend SCAASI was several steps above all the rest. Let me save you guys out there work right now: go to Dimend SCAASI and don't look back, you won't find a better place. I worked prim... read more

uiouiouio's profile image
uiouiouio 
16 years ago

Very nice experience – Being my first time buying a diamond, I was a bit nervous about the whole process and how to avoid being taken for a ride. Alexa at dimendscaasi was very accomodating to the process and even talked me down from the type of stones I was looking for. After a few meetings, I decided on dimendscaasi for the stone and ring, and haven't looked back. She (the fiancee) absolutely loved the ring and I am very happy with the ring, stone, and warranty. Recommended for everyone! 

Frequently asked questions about Diamond Exchange Chicago

How is Diamond Exchange Chicago rated?

Diamond Exchange Chicago has a 3.7 star rating with 203 reviews. 

When is Diamond Exchange Chicago open?

Diamond Exchange Chicago is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com