Diamond Exchange Chicago's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Diamond Exchange Chicago

3.7

About this business

Diamond Exchange Chicago is the best jewelry store for wholesale diamonds and engagement rings in Chicago, IL. We have a family history of over 50 years of buying, selling, cutting, and manufacturing diamonds . Nobody is experts on diamonds like Diamond Exchange Chicago. We are definitely the best kept secret for Chicago engagement rings. Diamond Exchange Chicago was once only available to the wholesale diamond trade but now we are open to the public. We offer deals on loose diamonds, engagement rings, diamond rings and cust... read more

Location details

5 S Wabash Ave, Ste 1415, Chicago, IL, 60603, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat11:00 a.m. to 3:00 p.m.
SunClosed
3.7203 reviews
Select a rating
rdale74's profile image
15 years ago

Excellent customer service – While searching the dimend SCAASI website for a ring I found one close to one that I was looking for, but not what my wife wanted for her "push present". I dropped them a note by hitting a link on the search page and asked if the ring could be customized. I got an answer from the dimend team in less than 20mins and we had the order situated right after! The ring quality is better than what you would receive from Tiffany and the pricing is much cheaper. I would definitely recommend and purchase fr... read more

Ryan J P's profile image
Ryan J P 
15 years ago

WOW! WHAT AN AMAZING EXPERIENCE! – Isaac and the entire staff at Dimend Scaasi are just truly incredible! I have never had a better experience in my entire life when it comes to customer satisfaction and quality. They really put all of their attention on each and every customer, myself included, and I had the pleasure of both witnessing and experiencing that during my numerous visits to the gallery. I consider myself a perfectionist and coming from an engineering background, I put a lot of attention into the details and Dime... read more

Business response:

Dear Ryan J P, thank you for your kind words; yours was a case of the ultimate pursuit of perfection and I was happy to guide you through this process. The readers of this review may not realize the challenges we encountered in designing this ring AND finding the perfect diamond to highlight it. Our ultimate goal is to help our clients achieve and realize their dream of a perfect proposal featuring a flawless ring, and I am happy we were able to create just that for you both. Our lifetime maintenance was designed for a piece... read more

ms11's profile image
15 years ago

Extremely knowledgeable with great service – I cannot say enough good things about Dimend Scaasi. I worked with Marta and she was extremely knowledgeable and helped me get exactly what I wanted while staying within the budget i had established. She was very patient and helpful throughout the entire process and met with me a couple of times in order to make sure I got the perfect diamond. Overall i am very glad i went to Dimend Scaasi, Marta and Issac reduced the stress of the process and were vary responsive to my requests a... read more

Business response:

Thank you ms11 for your kind words - we are so glad you chose us as your Jeweler and wish you both all the best. 

isb's profile image
15 years ago

The ONLY place to go for jewelry – This place is a real gem (pardon the pun). Seriously, if you need to buy jewelry in Chicago definitely do yourself a favor and stop by Dimend Scaasi. I have bought my wife necklaces, earrings and rings there and she is always happy and I have always enjoyed my shopping experience (and I normally hate buying jewelry). The service is great and the atmosphere is very relaxed. I have been to some of the other jewelers on Wabash and they just don't compare. 

Business response:

Thank you isb for your review, we appreciate your feedback and kind words. 

milanom's profile image
15 years ago

excellent service – Alexa helped me choosing the perfect engagement ring..and my fiancée really loved it...Thanks a lot! Maurizio 

Business response:

Thank you Maurizio, we are so glad your fiancee' loves the ring, and appreciate your review. 

Carrie S's profile image
Carrie S 
15 years ago

Excellent customer service for Wedding Diamonds – I feel lucky that I walked through the door of Dimend SCASSI. As a very delinquent and disorganized bride, I could not have been in better hands. They did whatever they could to help get wedding bands on track and the quality was beautiful! Thanks! 

Business response:

Thank you Carrie S for your review, we are glad to be of service! 

BWiggie's profile image
15 years ago

Great place for modern styles and excellent customer service – I was in search of a new setting for my engagement ring and Isaac was a great help with assisting my husband and I find the perfect setting. He took his time showing us countless settings and giving us plenty of time to make our decision without being pushy or trying to oversell us. I hate the boring typical settings that eveyone else has, but they had great modern styles to chose from. We ended up getting a tension setting after his amazing personal testimony ab... read more

Business response:

Dear BWiggie, we appreciate your review and kind words and happy to be of service. Please feel free to drop the ring off for complimentary cleaning any time, there's never a charge for it! 

Habs12's profile image
15 years ago

Amazing Selection & Service – I purchased my fiancée’s engagement ring at Dimend Scaasi, and was extremely pleased with the entire process. When I started looking for an engagement ring, I didn’t know where to begin. It can be a very intimidating process. So, when trying to find a jeweler that I could work with, I did what I usually do and turned to Yelp and a few other forums for recommendations. While I am a first time Yelp reviewer, I have used the service for everything from restaurant reviews to used bookstore recommend... read more

libra_law's profile image
libra_law 
16 years ago

Best place to shop for your engagemnt ring – I first visited Dimend Scaasi in November last year and met with Alexa. Before my visit I had spent lots of time looking at different websites, comparing prices and selections, learning about the 4Cs, etc. My fiance was nice enough to let me pick exactly what I wanted;-). I knew that I wanted an asscher cut stone, mounted one of their halo settings. She was very patient, knowledgeable and did not try to pressure me into committing to a purchase. I left knowing that I wanted to get... read more

Frequently asked questions about Diamond Exchange Chicago

How is Diamond Exchange Chicago rated?

Diamond Exchange Chicago has a 3.7 star rating with 203 reviews. 

When is Diamond Exchange Chicago open?

Diamond Exchange Chicago is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com