Dey Lucy MD

H 

on Healthgrades

9 years ago

I found Dr. Dey to be thorough, professional and quite caring. In addition, I was anticipating some issues with the office staff based on previous reviews, but the staff that I interacted with could not have been more friendly, compassionate and polite. Overall, I would absolutely recommend Dr. Dey. I don't understand the negative reviews. I have had nothing but pleasant experiences each time I have scheduled or attended appointments. More importantly, Dr. Dey knows what she's doing. 

K.G. 

on Healthgrades

9 years ago

I have been seeing Dr. Dey for about a year now. She diagnosed my hashimotos thyroiditis & thoroughly explained everything to me. I ended up having to have my thyroid removed but she was with me through the whole thing & always made sure I understood what was going on & answering any questions I had. I've had nothing but good experiences with her & her entire staff. I'm not sure how people can say her staff is rude, they have always been very nice to me & friendly as well. 

MW 

on Healthgrades

9 years ago

Money hungry! Every time I go there it costs me over a hundred dollars and she makes me come back every two months! She got on me that I was using the generic of my prescription and how this contributes to my condition so I need to switch to the name brand which is 30 dollars a month compared to five. The office staff is so rude and unprofessional. The visits last less then five minutes and she is late for all appointments! I'm 5'4 and 130 lbs and she told me to lose four pounds! 

Anonymous 

on Healthgrades

9 years ago

Iwent for 2 appointments with this Dr. Once I declined to have test done in her office and opted to have them at the hospital I felt like Dr Dey didn't care about my health. The lack of follow up is beyond ridiculous. The office staff could care less about your complaints. I was told to get blood work and an ultrasound done. I waited 2 weeks no call back. I called 2x no call back. I never got any clarification on tests I supposedly needed done. I truly feel this Dr only cares about her wallet. 

T 

on Healthgrades

9 years ago

The office is terribly disorganized. My test results were not in my file when Dr. arrived in the room and she could not find the complete results after leaving the exam room to try to find them. When they called to verify the second appointment, they told me a different time than what I had scheduled a day earlier. They said they could look to see if there was another day that had the first appointment time. Again, terrible organization. First visit was $475!!! for less than 10 minutes. 

Alyse Cull 

on Healthgrades

9 years ago

I can't say anything good, I was taught not to say anything at all. 

Anonymous 

on Healthgrades

9 years ago

She is more reactive than proactive. Always states lets just keep an eye on it....see you in 3 months. Doesn't explain her rationale at all. Reviews your labs quickly and is out the door. Doesn't ask any questions about your current health or concerns. I've called requesting a call back from either Dr. Dey or the nurse and no one has ever called me back. Staff is quite rude. She always has someone in the room with her ordering your labs. The entire appointment takes 5 minutes, tops. 

Vincent Bourke 

on Healthgrades

9 years ago

She doesn't keep her appt.'s and they don't call. Arrogant staff & doctor. Unprofessional service & a rude attitude. 

Anonymous 

on Healthgrades

9 years ago

When I first went to see her she was friendly and nice. Her staff is rude and ignorant. They have no people skills. After seeing Dr. Dey for two years she gave me the option of radiation or surgery. She had little to zero information on either procedure. When I chose surgery she was very unhappy and made rude remarks to my husband about how he should be helping more around the house. So I decided to go to another doctor that was knowledgeable on the thyroid. Her people/verbal skills are poor.