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Desert Dental Group
- Dentists
- Victorville, CA
About this business
Desert Dental Group is a multi-specialty practice with locations
Location details
12640 Hesperia Rd, Victorville, CA, 92395, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
RecommendedThank you Michelle and Adriana at Apple Valley Desert Dental Group! I very much enjoyed my experiences at your office. You are very welcoming and I was most satisfied with the work I had done by the doctor and your staff. I lol forward to future visits with you and will send out my recommendations and referrals. ��
I am a very nervous patient I get very frightened at the dentist however I went into this office and I was treated very well from the reception the X-ray tech to the dental hygenist and especially the oral surgeon I had a wonderful experience no tears very little pain wonderful Aftercare instructions I was very pleased and would recommend this office to anyone especially anyone as nervous as I am
Business response:
Thank you Doris! You're right, going to the dentist can be a bit nerve wrecking and we are pleased to hear we were able to provide you with a great dental experience. We appreciate you taking the time to let us know how your visit went and we are always here for your dental needs. Happy Holidays!
Overall great experience. I received oral surgery yesterday and had a speedy and successful operation. However it was the receptionist that I had a problem with and only one in particular she repeatedly forgot to convey important information in regards to my billing and what types of payments and information would be needed to accept those payments. I came into the Hesperia Rd office to get this surgery 3 weeks ago and was unable to do so because this same receptionist forgot to tell me there was going to be additional fees ... read more
Business response:
Thank you for your feedback Matthew, we highly appreciate it. We sincerely apologize for the miscommunication and inconvenience this has brought to you. Currently we are speaking to all of our staff members to make sure the situation does not repeat itself. We appreciate you providing feedback to help make our office and customer service better. We are happy to hear your operation was a success! If there is anything you need please do not hesitate to contact our office, Desert Dental Group is here for you.
I loved it and so did my kids. The staff and doctors where very nice and explained everything to me in details. I highly recommend them!!!!
The front staff was ok, and the female assistant was nice. The doctor however, was very unpersonable, and really didn't make me feel like a valued customer. I know my situation is very extreme and even if he couldn't help there was a nicer way to say and do things. He seemed like I was bothering him. I figured the reason he basically dismissed me without much help was cause I was his last patient and he wanted to go home cause he was out the door before me, as a matter of fact he didn't even hold the door for me it practical... read more
Business response:
We, at Desert Dental Group, would like to provide you with our deepest apology for your recent experience. Every patient is important to our practice. We want to try our best to take care of everyone’s dental needs; however, in some cases miscommunication with the Doctors and our patients can occur. Again, we do apologize for your recent experience with our practice we do not want our patients to feel rushed with their consultations and if you have any concerns, we would be happy to address them with you free of charge and n... read more
Love this office, dr Manny is amazing my son personally requests him, receptionists very professional, and very helpful with appointments. Love christina by the way!
Business response:
Thank you, we're glad you had a great experience and honored to be here for you and your family!
Freindly and professional employees. Sometimes appointments run late, but the dentists all do good work and help you feel at ease during your procedure.
Frequently asked questions about Desert Dental Group
How is Desert Dental Group rated?
Desert Dental Group has a 3.9 star rating with 89 reviews.
When is Desert Dental Group open?
Desert Dental Group is open now. It will close at 4:00 p.m.
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