Dependable Shutter & Glass

Kevin M. 

on BBB

6 years ago

Just completed the Inspection and the Inspector commended that the instillations of my windows look great! This is a company that believes in customer satisfaction and does what they can do to make sure that you are happy with their product. When looking for a company be weary of the companies that want to spend three hours with you to up sell you on the most expensive product. This is not one of those companies. The sales person David came out and within 10 mins had his measurements and sent me a quote. Not one of the cheap... read more

Elaine S. 

on BBB

6 years ago

Unprofessional office staff. Numerous emails and calls unanswered over. A two month period. Told them 1.5 months ago that the scheduled date of my installation was no good. I was on vacation. They said they would reschedule and call me. Never did! Now I get an email saying that my original date of August 31st. Has to be cancelled and rescheduled. They never read any of my emails nor did the girl in the office even remember who I am. VERY POOR COMMUNICATION. 

Stephen G. 

on BBB

6 years ago

This company does excellent work AND stands by their work 100%. When I recently had issues with my balcony not draining properly (where they had installed shutters 3 years ago) they came out and fixed the problem at no charge. Mauricio was absolutely fantastic. He was extremely knowledgeable, super polite, on time, and caring. 

Margie F. 

on BBB

6 years ago

David ******* Jairo, and Denny did a first-rate job on our window and door installation. They were professional and respectful of my house and furnishes and regularly asked if I was satisfied with their work. Job well done! Thank you. 

Jamie F. 

on BBB

6 years ago

I've worked with dozens and dozens of service providers here in South Florida over the course of the last 20 years and multiple properties I've improved. Dependable Shutter & Glass has proven themselves to be in a class of their own when it comes to the way they treat their prospects and customers. It began from their first impression with me in a local Homes magazine ad. It wasn't the typical picture of a window or shutters with some dollar price or claim of being "the best". Their ads really speak to who they are as a comp... read more

steven g. 

on BBB

7 years ago

Received a quote for accordion shutters for my home in May 2017 for approx $20K. The sales reps and office people were very professional and courteous. It wasn't until Feb of 2018 that I decided to move forward with the install. I expected some sort of price increase due to the amount of time that had passed. What I didn't expect was an increase in price to $27,000. Thats over a 30% increase. They provided no justification for the increase. Needless to say I went with one of their competitors and saved approx $4000. 

Dan S. 

on BBB

7 years ago

Dependable serviced our shutters promptly and efficiently. Their tech Elsman was polite and professional 

Rick F. 

on BBB

7 years ago

Greetings to all who read this review, DS&G DEPENDABLE SHUTTERS AND GLASS, I have known ***** the owner for over 20 years, It's very easy for me to give him a great complement, just because he's always been a kindhearted and a very honest man with integrate, But what really moves me to write this review Is how he teaches his team to do the right thing, to be man with respect, kindness and full of integrate, and pleasant to be around. I run a Christian Faith Base Recovery program for Adult Women, called Teen Challenge Southea... read more

Uly M. 

on BBB

7 years ago

I recently just passed inspection for my hurricane shutters that were done by Dependable Shutters Service and I would like to thank David M. for his diligence and dedication to excellent service as he was able to expedite my service. He puts the "depend" in Dependable! If I were to recommend this company I would also refer David!