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Deery of Ames Service Department
- Automotive
- Ames, IA
About this business
Location details
Deery Brothers of Ames, Inc, 1700 SE 16th St, Inc, 1700 SE 16th St, Ames, IA, 50010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jacob Howell was amazing to work with. He kept me up to date and was quick with his response while at work. He took care of me and got a rental. He understood my frustration after purchasing a vehicle from here and it being in the shop 2 months later. He was very helpful and has great customer service. An hour after bringing my vehicle home the check engine light is back on. I will update this as I most likely will be having to bring it back.
Pretty understandable why their Google review rating is so low. Still waiting for an answer from their service department. It’s only been four days.
Fantastic
10/10 would not recommend. Absolutely horrible customer service/ service dept. I purchased my vehicle from this location a little over a year ago. It started making a loud clunking noise. I had it into to be looked at multiple times, and each time I was told the techs could not replicate the noise I described. I recently called again asking to have the vehicle looked at for the same issue and was told it would be a little over a month out before they would be able to get me in, this typically seems to be the case even for si... read more
Service department sucks. Sent my better half there for an oil change, ONLY an oil change. Calls me after about 15 minutes later saying it is going to be almost $500 and 3-4 hours. Swindled into coolant flush, transmission flush, fuel additive, fuel filter and new air filters for cabin and intake. All these were based on the mileage of the vehicle, not the actual service history. Mind you I had changed the 3 filters and flushed coolant myself in last 15k miles. Just didn't have time to change oil this week myself. She knew t... read more
Frequently asked questions about Deery of Ames Service Department
How is Deery of Ames Service Department rated?
Deery of Ames Service Department has a 3.2 star rating with 24 reviews.
When is Deery of Ames Service Department open?
Deery of Ames Service Department is closed now. It will open on Monday at 9:00 a.m.
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