This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Deerfield Village Apartments
- Residential Leasing
- Alpharetta, GA
About this business
Specialties Deerfield Village is a gated community offering a state-of-the-art fitness center with strength and cardio equipment, an aerobics room with complimentary aerobics and zumba classes, tanning salon, sauna and 2 resort style swimming pools. After your work out hang out with friends in the multi-media entertainment area and catch all the action on multiple TV screens or create your own action with a competitive round of doubles on one of the two lighted tennis courts. Choose from one of our six beautiful floor plans ... read more
Location details
13085 Morris Rd, Alpharetta, GA, 30004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terrible living conditions for price Windows are frozen from the inside of the apartment. Roach infested. Gates are NEVER working. People come and go to hang out in the parking garages. Drug deals, trash the place and throw garbage everywhere. Now we have gang spray paint showing up. Management does not care and will ALWAYS give an excuse why nothing works in this community. Do not live here. It is waaayyy over priced for what you get. ZEro security. Mail room break ins. apartment break ins. If you want a safe place.....pick... read more
Business response:
Hi, thank you for taking the time to give us a review. We sincerely apologize for the issues you experienced, please reach out to (770) 738-8016 so we can make this right. Your satisfaction is our priority. Sincerely, The Deerfield Village Management Team
Break-in occured yesterday Break-in occured yesterday in Building 4 when nobody was there in the apartment. No cameras were working and gates always are open. Security is weak and safety is left for god's grace. Over that you will not be given time if you want to complain about such things with the management in leasing office. Rents are higher for these old apartments which was renamed few years back.
Business response:
We're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve and if you're open to it, we'd like to look into the issues you're experiencing. Please reach us directly at (770) 738-8016 and our team will be happy to assist and help resolve these issues. Sincerely, The Deerfield Village Management Team
High price for poor living conditions Pay for Security gates to be open 24/7 , roaches all over place AC didn’t work for 3 months and water leaked through vents ruining clothes ( no compensation just increased rent and demand for more money for maintenance fees that clearly aren’t going towards maintaining property ) they will also remove washer and dryer from unit and demand additional monthly payments stay far away there are many nicer places with more affordable options
Business response:
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, please reach out to 770-569-8600 so can make this right. Your satisfaction is our priority. Sincerely, The Deerfield Village Management Team
Staff has changed recently for the better The staff has changed a couple times in the 3 years I have lived here, but Amanda (Office Manager) has always been here taking care of residents. She has always gone out of her way to help me even when they were short staffed or searching for people better suited for the positions they required. Nothing works perfectly but she has always made sure to fix problems as soon as they arise. Just renewed my lease for the third year for this very reason. Thank You
Business response:
We are happy to read that you recognize the improvements in our team and community. We will continue working hard to make Deerfield Village a wonderful place to call home. It’s an important job, and we enjoy doing it the Waterton Way. Sincerely, The Deerfield Village Management Team
New Management is AWFUL Ever since this place went to new management we have had nothing but issues. They pass the buck at every turn when it comes to resolving issues. It took me 4 months to have a lease issue resolved. The parcel hub was closed off due to “unsafe conditions” and when they finally get the packages out, they give us SIX HOURS notice on a work day to come get it or it’s going to be returned. And send an email saying they aren’t responsible for anything. Awful, awful, awful!!! Cannot wait to move.
Business response:
Thanks for bringing your concerns to our attention and we're deeply sorry to learn about your experience in our community. We pride ourselves in providing nothing less than dedicated service for our residents, so we're disappointed to learn you've experienced the contrary. Please contact our team at deerfieldvillage@waterton.com and we'd be happy to further connect with you regarding the details mentioned in your review as well as clear up any misunderstanding. We hope to make things right! Sincerely, The Deerfield Village M... read more
I would not recommend this apartments The apartments are too old and have issues with the amenities like air conditioner. Mold on the vents. When asked to fix, you will hear rude answers and they never intend to fix or never listen to your problem. In one line - You will loose your piece of mind.
Business response:
Dear Resident, thank you for sharing your feedback. We do our best to ensure that all maintenance requests are addressed in a timely manner and apologize for any delays. Your happiness and comfort mean everything to us, so we'd really appreciate it if you contacted our manager directly at deerfieldvillagemgr@pinnacleliving.com so that we may look into this order. Sincerely, The Deerfield Village Management Team
Irresponsible and Rude Management Given 1 star since there is no Zero or Negative stars. Irresponsible and Rude Management they never respect the tenants. Things break more often and we have to pay for fixing them in the so called "renovated" apartment.Its a gated community but gates are open through out the year!!!. They never fixed the gate.
Under poor management. Apartment is nice. But communication between the leasing office, community manager and employees is very poor. No email / phone calls before adding fee's onto your account, hard time reaching management. A lot nicer complexes in the area for competitive prices.
Quick Maintenance by Derrick Derrick is very knowledgeable in all area of maintenance and has resolved all most all issue very quickly. Thank you Derrick.
Frequently asked questions about Deerfield Village Apartments
How is Deerfield Village Apartments rated?
Deerfield Village Apartments has a 3.5 star rating with 449 reviews.
When is Deerfield Village Apartments open?
Deerfield Village Apartments is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com