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Decatur Memorial Hospital: Emergency Room

3.4

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2300 N Edward St, Decatur, IL, 62526, United States

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3.4461 reviews
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Derek Lynn's profile image
Derek Lynn 
6 years ago

I wouldn't take my dog here for vet care. Patients and wellness are not the bottom line at MPS, any location. However, if you are assigned to this place as a provider as I was by my insurance then you should call your carrier, and get a different physician OR add some term life insurance and pray. 

Abigail Kat's profile image
Abigail Kat 
6 years ago

Tonight I was trying to handle an issue with a friend who is a patient. Ruth on 5A was completely unprofessional and very rude to my friend and I when calling. She had the audacity to hang up on him. I have never had a problem with Memorial and right now I'm considering taking my medical services elsewhere. I hope Memorial rectfies this. Nurses should not treat people in this way! I'm very disappointed in Ruth and will be speaking with her supervisor. 

Cristin Goldsberry's profile image
Cristin Goldsberry 
6 years ago

Their billing department is horrible!! I kept getting account summaries but nothing ever said I owed anything, so finally I called. The woman said they had been having system issues since last spring, so for over 9 months now. Come to find out I should have gotten 3 bills, that were never sent out. They are only being sent out now, 9 months after the first date of service because I called to inquire. The sad part is that my insurance paid all three claims within 30 days of the date of service and they have known about the is... read more

Peggy Holdman's profile image
Peggy Holdman 
recommend  Recommended
6 years ago

They were the best thing we ever did, we did home hospice for my husband! We were blessed to have T.J. as his nurse, she was a godsend! She was the most caring nurse that I have ever met, my husband did not care for the hospital setting much, so as to why we chose home hospice, he started looking forward to her visit as our whole family did! She prepared us for everything that was to happen, and we couldn’t have asked for more from her! She was and is the best, we were lucky to have her! T.J. Thank you from the bottom of our... read more

Tim Johnson's profile image
Tim Johnson 
6 years ago

They leave you sitting for 5 hours with a child bleeding out of the ear. Then finally get you in a room and keep you in the for a minimum of an hour so they can charge you more on your bill. This is what they do over and over. To anyone going here just keep track of the actual time you get into a room and when they finally see you. 

Tim Johnson's profile image
Tim Johnson 
6 years ago

They leave you sitting for 5 hours with a child bleeding out of the ear. Then finally get you in a room and keep you in the for a minimum of an hour so they can charge you more on your bill. This is what they do over and over. To anyone going here just keep track of the actual time you get into a room and when they finally see you. 

Beth Reed's profile image
Beth Reed 
recommend  Recommended
6 years ago

I couldn’t ask for better care. Everyone is so nice and helpful. And the food is great. 

Adamn Dottson's profile image
Adamn Dottson 
6 years ago

my father in law went in for pain in his leg and they sent him home. he then went to memorial hospital and later had to amputate his leg. 

Adamn Dottson's profile image
Adamn Dottson 
6 years ago

my father in law went in for pain in his leg and they sent him home. he then went to memorial hospital and later had to amputate his leg. 

Frequently asked questions about Decatur Memorial Hospital: Emergency Room

How is Decatur Memorial Hospital: Emergency Room rated?

Decatur Memorial Hospital: Emergency Room has a 3.4 star rating with 461 reviews. 

When is Decatur Memorial Hospital: Emergency Room open?

Decatur Memorial Hospital: Emergency Room is open now. It is open 24/7. 

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