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Dealership

4.1

About this business

We strive to provide the best automotive customer experience! Buying a new Ford is a major life choice that requires quite a bit of insight and introspection on your part. Fortunately, by looking to the rest of the automotive industry for their take on what this brand has to offer, you can garner a better understanding of why driving home in a new Ford car, truck, or SUV is always a smart call. Of course, Subaru is no slouch on this front either. For those that make their way home in a new Subaru, enjoying the following prot... read more

Location details

1901 E Franklin Blvd, Gastonia, NC, 28054, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.1517 reviews
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Steven Tester's profile image
Steven Tester 
recommend  Recommended
5 years ago

great service met all of my expectations 

Tim Martin's profile image
Tim Martin 
5 years ago

I had work performed on my auto at this dealership that later failed and was told it was an oversight on their part.... but would not replace what they caused..... a secretary that looked more like a commentator for the circus and a service manager that was probably a failure in the NASCAR school didn't help and couldn't get their stories straight between them and time came for the work to be redone..... I wouldn't take a red wagon to them for help nor would I recommend really anything from this dealership as I shall and wil... read more

Walter R Grant's profile image
Walter R Grant 
recommend  Recommended
5 years ago

Sam Shourkry is a smart, helpful service man. He was very attentive in getting the repairs to our X done properly. I recommend him to my friends. 

Nicki Bazzle's profile image
Nicki Bazzle 
recommend  Recommended
5 years ago

The service department is GREAT‼️ Josh always takes care of me😁 

Sarah Sperry's profile image
Sarah Sperry 
recommend  Recommended
5 years ago

Having a motorcoach and being female too often lends itself to large vehicle shops trying to sell me things I do not need. To be on the safe side I have it checked elsewhere. I have found my RV shop for chassis, brakes and everything built by Ford! The “Shop guys” were warm and welcoming, treated me as an equal and delivered the highest level of service I’ve ever encountered for any vehicle. The facility is super clean and well organized with every tool needed to do the job regardless of its complexity. But more than that th... read more

Starr Bradley Stewart's profile image
Starr Bradley Stewart 
recommend  Recommended
5 years ago

Cody was amazing! He took such good care of me & got me into the perfect car that met my growing family’s needs! I never felt pressured or pushed into buying & was completely comfortable throughout the entire process. I had just left another dealership after completely being swarmed by their sales staff and coming in alone as a woman his “not so salesy” approach was absolutely refreshing! I just can’t say enough about the entire experience. He definitely could use a pat on the back and probably a raise! Thanks you so much Co... read more

Melanie Folks's profile image
Melanie Folks 
5 years ago

A new vehicle was purchased on a Saturday and an accessory was purchased at the same time to be ordered for installation the following week. After waiting almost two weeks, a call was made and the part had not been ordered. That issue has been resolved but now, over a month later, the temporary tags have expired and there seems to be a mix-up regarding whether or not the initial new vehicle inspection was performed (didn’t know that was required on new vehicles). The vehicle is parked with expired tags and ZERO COMMUNICATION... read more

Robin Goodson's profile image
Robin Goodson 
recommend  Recommended
5 years ago

I received a letter that there was a recall on my car. I called Tindol Ford and spoke with Lisa Fischer in the Service Department. I needed a loaner car to get to work and she was very accommodating. Lisa checked me in quickly and had me on my way in less than 10 minutes. I have found a new dealership to go to for maintenance on my car and a wonderful person, Lisa Fischer, to contact. Thanks for wonderful service Lisa! 

Charles G. Maples's profile image
Charles G. Maples 
recommend  Recommended
5 years ago

Brought my 2011 FX2 Truck new there, its been serviced there ever since. Robert Campbell has always been there to help me anyway he can. all there service reps have been great! 

Frequently asked questions about Dealership

How is Dealership rated?

Dealership has a 4.1 star rating with 517 reviews. 

When is Dealership open?

Dealership is open now. It will close at 6:00 p.m.  

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