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DCH Honda Paramus is the #1 Volume Honda Dealer in New Jersey, since 2011, and is rated "A+" from the Better Business Bureau. Check out the thousands of reviews we have on Dealerrater.com. We proudly serve surrounding cities including Paramus, Paterson, Clifton, Fair Lawn, Tenafly & Mahwah New Jersey. Customer Service is a top priority at DCH Honda Paramus and we strive keep our guests happy from the first time they visit our showroom throughout the life of their vehicle.
120 NJ-4, (mackay ave), Paramus, NJ, 07652, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | Closed |
Mohammed was great at attending to my needs. He took into account all I was looking for into consideration for purchasing my car and provided a comprehensive professional service. He was also kind to follow up on any issues or concerns i may have had after my purchase and made sure to resolve any pending issues right away. I would definitely recommend not just Honda of Paramus for the quality of their products but for their excellence in services to their customers. I will definitely come back again and keep this location as... read more
Business response:
Azize, thank you for sharing your recommendation! It is a pleasure to hear that Mohammed was attentive and considerate upon your visit! We take pride in providing elite customer service and are glad to hear that you experienced that! Thank you for recommending our business and we hope to see you again in the future!
I found the trade-in negotiation process to be incredibly unpleasant and frustrating, and will never buy again at DCH Paramus Honda. I was severely low-balled on my trade-in, after having invested hours on my car purchase. People are busy on weekends, and tired after a week of work. They don't want to haggle with your hype-aggressive negotiators and prolong the process. I ended up agreeing to a price I regretted. That's no way to build a relationship. I also felt that the paperwork took way too long. I spent little time revi... read more
Business response:
Hi Dan, I checked our records and it seems that your last purchase was 3 years ago. Is that the experience you are referring to? If that's the case then it breaks my heart to hear that you are still frustrated about it. We have gone through a lot of growing pains as frankly, we have grown our business faster than we can hire qualified employees to keep up with it, but I think you would be happy to hear of some of our changes. We are now up to nearly 200 employees and still hiring so that we can cut back drastically on the wa... read more
Exelent experience and professional service....they are using this talent for customers Thank you Kadir Karagoz
Business response:
Thanks for the recommendation, Seref! It is a pleasure to know that Kadir provided you with a professional service and excellent experience! We hope to see you again in the future!
I am so happy that I decided to go for a Honda on my first dealer vehicle! They have such a great services and Jenssy was phenomenal! He is such a great sales person and great customer services! What a care about is your intention to really help me to get what I want under muy possibilities, and he made my dream come through! You are the best Jenssy Diaz!
Business response:
Nathalie, thank you for the excellent recommendation! We are glad to hear that Jenssy was phenomenal during your visit! We thank you for your kind feedback and hope you are loving your new vehicle!
Always an excellent experience!
Business response:
Thanks for the great feedback, Eileen!
I went from owing a crv to a pilot. Renato was so helpful and my chooses I had when returning my lease. The process was very easy. Highly recommend. Love how before I left I was taught about the car completely.
Business response:
Thank you for the excellent feedback and recommendation! It is a pleasure to know that Renato was helpful in your lease return. Congratulations on your Honda Pilot, we know you will love it!
Diego made my experience enjoyable and super easy! He made my dream come true! I am super happy with my brand new car!!!! Wonderful customer service.
Business response:
Thank you for the recommendation, Melina! We are so glad to hear that Diego made your experience enjoyable and easy! Congratulations on your new Honda, we hope to see you again in the future!
I recommend this dealership by the individual attention. Our salesmen Freddy was very attentive took his time with us and was there until the end. If you looking for a new car go here ! Ask for Freddy and Lenny.
Business response:
Noemi, thank you for sharing your recommendation with us! We are pleased to know that Freddy was attentive and helpful throughout your entire visit! We hope to see you again soon.
good pricing and customer service
Business response:
Thank you for the kind words and recommendation!
DCH Paramus Honda has a 4.5 star rating with 563 reviews.
DCH Paramus Honda is open now. It will close at 8:00 p.m.
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