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DCH Honda Paramus is the #1 Volume Honda Dealer in New Jersey, since 2011, and is rated "A+" from the Better Business Bureau. Check out the thousands of reviews we have on Dealerrater.com. We proudly serve surrounding cities including Paramus, Paterson, Clifton, Fair Lawn, Tenafly & Mahwah New Jersey. Customer Service is a top priority at DCH Honda Paramus and we strive keep our guests happy from the first time they visit our showroom throughout the life of their vehicle.
120 NJ-4, (mackay ave), Paramus, NJ, 07652, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | Closed |
Dennis Estrada was extremely helpful and cordial. He went out of his way to make us comfortable. He even pick me up the day that I was receiving the car. As someone like myself who works in the service industry I can say that Dennis Estrada is a true professional. The person who handled our credit application as well as the customer service agent of DCH who helped inform me of all the devices and gadgets that my vehicle came with make DCH a place where I would come back and would recommend to anybody.
Manny is an outstanding sales rep! He is always so helpful and made my first car lease a very easy process! I would highly recommend him to anyone looking to shop for a car, he always does an incredible job and is a pleasure to work with!
Business response:
Thank you for the recommendation, Brianna! It is great to hear that Manny was helpful during the process of your first lease experience! We hope you are loving your new vehicle, see you soon!
Our experience at this dealership was the best and easiest I’ve had. Jenssy was very helpful and made the process so quick and simple. We got exactly what we were looking for. We’ll definitely come back to DCH!
Business response:
Joelle, thank you for your recommendation! It is a pleasure to hear that Jenssy was helpful and efficient upon your visit... making the car buying process simple! See you again soon!
Paul is the best sales rep!!!
Business response:
Thank you for your recommendation, Christopher! We are glad to hear that Paul provided you a great experience upon your visit.
I just started my 3rd lease with DCH Paramus Honda and this experience was the best one yet. After getting the runaround and feeling manipulated by a different car brand dealership, working with Jesus on my lease was a breath of fresh air. The process was pleasant, communication was clear, and I never once felt pressured or like I wasn't being taken seriously as a customer. If you're in the market for a Honda, DCH Paramus is a great dealership to start a relationship with!
Business response:
Thank you for your recommendation, Jackie! We would like to thank you for being such a loyal customer, as that is our first and foremost priority. We look forward to seeing you again, congratulations on your new Honda!
la buenas atenciones y la.gran variedad de vehículos que ofrecen y excelente facilidad de financiamiento
Business response:
¡Gracias por la recomendación! Nos alegra saber que tuvo una experiencia positiva al visitarnos. Esperamos volver a verte pronto!
Ive had nothing but problems with them. My dad leased a car, got sick within that month and passed away the next from Cancer and they wont do anything to help us. He had the car for 2 months and now we are saddled with a crazy expensive lease bill for the next 33 months and they are not willing to help. You'd think theyd have some humanity for a situation like this but all they care about is the money not their customers. My entire family have used this Honda dealership but not longer. Dont give them your business they dont ... read more
Business response:
Hi Kimberly. We are very sad to hear about your father. I assure you that myself, and my staff, are compassionate people and I care about more than just money. Nothing is more important than family. Unfortunately there is nothing we can do at the dealership as we don’t own that vehicle and your father’s payments are not sent to us. I recommend that you call the owner, Honda Finance, at 800-916-9939 to discuss what options they have for you. Let me know if you have trouble reaching them. I am happy to help anyway possible. Ja... read more
Trading in my lease went smoothly. Special thanks to Mike lee and Diego Cozar for taking great care of me and meeting my expectations. I’m now on my 6th Honda because of my loyalty to Mike! Thanks for your great service over the years.
Business response:
Thank you for the recommendation, Nicole! We are happy to hear that Mike and Diego helped to make your experience smooth, meeting all expectations! Thank you for your business, we look forward to seeing you again!
Luv the professional customer service sales representatives. And their quick service to get me out in a timely manner ..
Business response:
Thank you for the excellent recommendation, Yvette! We are glad to hear that our service representatives worked to get you in Gand out in a timely manner! We look forward to serving you again in the future.
DCH Paramus Honda has a 4.5 star rating with 563 reviews.
DCH Paramus Honda is closed now. It will open at 9:00 a.m.
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