This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
David Hearn - State Farm Insurance Agent
- Insurance
- Austin, TX
About this business
Specialties Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. History Established in 1988. I am very proud to carry on the family tradition of being a State Farm Agent like my Grandfather and my two Uncles. I opened my State Farm office at this location in July 1988, after serving in the USAF as an Instructor Pilot. Meet the Business Owner David H. Business Owner I am a University of Southern California graduate (B.A. 1978). I am also proud to be a third ge... read more
Location details
6023 N IH-35, Austin, TX, 78723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cancelled my State Farm car insurance. They deducted money from my account. It will take three weeks for me to receive my money back. STAY AWAY from State Farm. Also, worst customer service when I was in a fender bender last year. STAY AWAY from State Farm.
Horrible, Terrible, Scam of a company. They do not honor their word, they will bait and switch parts, they don't give you an adequate rate for rental cars. They are simply a big company that could care less about their insured or the folks their insured effects. Pathetic.
I had to contact State Farm regarding a claim due to an accident with one of their insured. The claims processor I spoke with was extremly rude and even told me he was not oblagated to assisting me because I was not their customer. I was directed to call State Farm by my insurance company because they had already determined I was not at fault. I think it is very unprofessional for State Farm employees to speak to people this way even if I am not a customer.
My husband hit a chunk of ice 11/2016 which broke oil pan causing turbo to go out and other issues with the car. Took 4 months and a lot of phone calls and miss truths on State Farms side to finally get the car fixed. Drove it 2 days and the throttle stuck called dealer who did repairs and on the way to take it back to them the throttle stuck again. They then installed a new turbo and documented the throttle but couldn't identify why it stuck. Gave the car back and less the 100 miles later it stuck wile my 17 year old son wa... read more
Business response:
May 12, 2017 Better Business Bureau 112 Harrison Peoria, IL 61602 Re: BBB Customer Review To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 5, 2017. While we cannot share specific details in this public response, our claims department contacted the complainant on May 10, 2017, to address his concerns, and we have reached a satisfactory resolution. Sincerely, Auto Claims Department State Farm Insurance Company
My 12-year old son I were stopped, innocently, at a red light on our way home from his school when we were struck violently from behind by a driver insured by STATE FARM. The impact of the truck that hit us caused our heads to smash against the headrests with such force that it caused the video screens to pop out resulting in our loss of DVD sound somehow. It also busted some internal mechanisms in the rear passenger seat which can no longer lay down. We are honest people and have no interest in defrauding State Farm for unr... read more
I've had mixed experiences with State Farm, some good, some bad. I see people complaining about them raising our rates, and they do do that. I'm not sure if they have valid reasons for charging more. Usually when I call about the increases, they claim that it is because more accidents are occurring in my district. I don't really believe this explanation. There have been times State Farm has been quite good in covering my misfortunates, but there are two experiences that left me either less than satisfied or very unsatisfied.... read more
I recently purchased a vehicle and 15 days later it was totaled. Be prepared as a paying customer to spend numerous days and hours ensuring that all concerned parties are submitting to the right agency/party the proper paperwork to ensure that your claim is in process, from the State Farm claims department to the Insurance adjustor, to the Lien Holder and even the Car Dealer that you received the vehicle from you as a paying customer will have to do all of the groundwork to ensure that they do their jobs. This business pract... read more
On April 16, I had to file a claim of vandalism. The sliding door to my home was smashed and glass was all over the place, inside my home and outside. In addition, I had to bedroom windows smashed where the same occurred with the glass. At first the representative stated there was nothing she could do to secure my home since it was Sunday and after 5pm. After disputing the situation she found out that she could send ******* ****** to my home who would be able to secure my property while I stay in a hotel. On Monday, April 17... read more
dont do business with state farm they keep raising our rates they blame it on getting sued
Frequently asked questions about David Hearn - State Farm Insurance Agent
How is David Hearn - State Farm Insurance Agent rated?
David Hearn - State Farm Insurance Agent has a 1.4 star rating with 248 reviews.
When is David Hearn - State Farm Insurance Agent open?
David Hearn - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com