This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
7404 University Ave, Cedar Falls, IA, 50613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
The dealership did everything they could have to help me find a car.
Business response:
Thank you for your 4-Star Review!!
Car was dirty outside and in which resulted in not catching damaged, dented body panels and grill, fender liner (listing and Carfax showed no damage) Tires were under inflated and dissimilar sizes which damages spider gears in the differential. Collision safety system inop because of inop camera. It's possible they didn't do safety inspection or it was all missed. I'm sure it wasn't careless or intentional. The 3 month 3000 mile offered is drivetrain only but that's covered by the manufacturer so it's redundant and doesn't c... read more
Business response:
Dean, Thank you for taking the time to share your feedback regarding your recent experience at our dealership. We genuinely appreciate your input, as it allows us to continually improve our services and provide the best possible experience for our customers. We're truly sorry to hear about the issues you encountered with your recent vehicle purchase. Your concerns about the car's condition, damage, tire issues, and the inoperative safety system are certainly matters that we take seriously. We understand your disappointment... read more
Spot on in contacting me! Even messaged me over the holiday! Provided information that I ask for promptly!
Quick and easy, two words not usually used to describe car buying experiences but it was.
Got back to me right away but found something else from Dan deery waterloo
Although not the vehicle we purchased they were very helpful and quickly answered all our questions.. I am very impressed by their service.
Business response:
Thank you for your kind review! We're delighted to hear that our team was able to assist you promptly and helpfully, even if the vehicle you purchased was not from us. Providing excellent service is at the heart of what we do, and we're thrilled that you were impressed with our efforts. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and wish you all the best with your chosen vehicle. Safe travels and take care!
Quick & easy buying process with friendly staff.
Business response:
Thank you for your fantastic review! We're thrilled to hear that your buying process was quick and easy, and that our staff was friendly and accommodating. Providing a seamless and enjoyable experience for our customers is our top priority. If you have any further feedback or need any assistance in the future, don't hesitate to reach out. We appreciate your business and hope you're enjoying your purchase! Drive safe and take care!
They were quick to get back to me to let me know that someone else had already purchased the explorer I appreciate the honesty
Business response:
Thank you for your review! We greatly value transparency and honesty in our interactions with customers. While we're sorry to hear that the explorer you were interested in had already been purchased, we're glad we could promptly inform you about the status. If there's anything else we can assist you with or if you have any other vehicle preferences, please don't hesitate to reach out. We appreciate your understanding and hope to have the opportunity to serve you in the future. Thank you for considering us!
Very pleasant. Dave Maxwell was are sales representative. Very knowledgeable on the RAV4 we bought. Took well care of us and checked with us up until the vehicle was ready for us to drive away.
Business response:
Thank you for your wonderful review! We're delighted to hear that you had a very pleasant experience with us, and we appreciate you choosing Dave Maxwell as your sales representative. It's great to know that Dave's knowledge of the RAV4 and attentive service made the buying process smooth and enjoyable for you. We believe in taking excellent care of our customers, and we're glad to hear that Dave kept in touch with you throughout the process, ensuring everything was ready for you to drive away in your new vehicle. If you h... read more
Dan Deery Toyota has a 4.6 star rating with 5,629 reviews.
Dan Deery Toyota is closed now. It will open at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com