Dairy Queen Grill & Chill

Heidi Chambers 

on Google

4 days ago

I don't do this lightly, but my goodness there is a lot of improvement needed at this location. Chicken wraps were inedible - microwaved the wrap after making which made it too hot, soggy, the lettuce completely limp/cooked and with far too much sauce. The fountain pop came out way warmer than it should have with a strong chlorine aftertaste. The ice cream is fine, but don't be a food serving DQ if you cannot live up to the standards of your chain's normal food offerings. People come to chain locations for consistency and th... read more

hilda gecz 

on Google

6 days ago

The best part of the cake is now the worst ! The chocolate glaze between the crunch is no longer there, just a bunch of chunky crunchy over hard crap…. Doesn’t taste the same either, less chocolate glaze. I definitely won’t be going to this location anymore. So sad, I’ve only have bought cakes for 12+ years at this location. Spend all that money for crap inside..AGAIN… 

Anant Bhatia 

on Google

6 days ago

I was very disappointed with the level of customer service I received. There was no greeting when I arrived or acknowledgment of my presence. The staff showed a poor attitude throughout the interaction, appearing uninterested and unhelpful. It felt like I was inconveniencing them just by asking basic questions. Good customer service starts with simple courtesy and respect, but unfortunately, that was completely missing here. I hope management takes this feedback seriously and provides better training to ensure customers feel... read more

Jason M 

on Google

a week ago

Stopped by Dairy Queen Grill & Chill for a quick bite and dessert, and it was exactly what I needed. The staff were friendly and patient, even though it was a bit busy. I ordered a burger combo, and it was surprisingly fresh — the fries were hot and crispy, and the burger was made just right. Of course, I couldn’t leave without getting a Blizzard, and it didn’t disappoint. They mixed in the toppings really well, and it actually looked like the picture on the board (which doesn’t always happen!). The place was clean, and serv... read more

John Bard 

on Google

a week ago

The employee who took my order was rude and unprofessional. When she made my Blizzard, she only filled the cup about three-quarters full — which was disappointing but, frankly, not surprising given the poor service during our initial interaction. As someone who only visits DQ a few times a year, I can confidently say I won’t be returning to this location. I hope the owner takes this feedback seriously and hires staff who can communicate respectfully and take pride in their job.