This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
D-Patrick Inc
- Automotive
- Evansville, IN
About this business
D-Patrick Honda is an automobile dealership that sells new and pre-owned vehicles. The dealership offers models from Audi, BMW, Jeep, Honda, Ford, Nissan, Mercury, Volkswagen and Mercedes-Benz. It provides pre-owned models from Audi, BMW, Buick, Chrysler, Honda, Ford, Jeep, Jaguar and Dodge. The dealership is located in Evansville, Ind. It provides Chevrolet s Cobalt, Cavalier, HHR, Impala, Malibu, Tahoe, Suburban, TrailBlazer and Silverado. It provides various types of vehicles, such as coupes, convertibles, wagons, vans an... read more
Location details
4300 E Division St, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Bought a 2013 Dodge RAM 1500 from Boonville location. Paid cash. Vehicle was poorly preped. Interior was not clean, engine was filthy, oil condition gauge not working, no heat on drivers side. This was brought to the attention of the sales associate and nothing was done. When vehicle was brought in for replacement of tires & brakes i was left setting in the waiting area for 5 hours. No one gave an update on the progress of the service nor did I get an offer of a loan vehicle to go get something to eat. To top it off when I f... read more
Business response:
I am getting the manager involved and he will call Mr. M**** right away to get this worked out. I'm very sorry for any inconvenience.
On July 11, 2018, I dropped off my 2018 F-150 truck at D Patrick Ford in Boonville for a service concern. The truck was making an intermittent grinding noise from the front end. From my own research, I suspected a leak in the IWE (4 wheel drive) system was causing the front hubs to attempt to engage. Because the issue is intermittent, D Patrick was unable to duplicate the issue, or find a problem. Upon further research, I found many owners with the same problem, and their local dealers had fixed their problem, often with a $... read more
Don't bother making an appointment to see a vehicle here, they will not honor it. I made an appointment with Elliott E***** and after I loaded up my family to go down to the dealership, the vehicle was being shown when I got there. This dealership is a waste of time. No integrity.
Business response:
Mr. V*** I am sorry that your family was inconvenienced. The nearly 400 team members at D-Patrick always do their best to make every experience as positive and productive as possible for our customers. For you to accuse almost 400 people of having no integrity on the basis that the vehicle you were interested in was being shown to another customer when you arrived for your appointment seems a little severe. When viewed from the other customers perspective it may have seemed unreasonable that they could not see the vehicle un... read more
I brought my vehicle in for oil change. I also asked them to check out a fuel gauge issue I was having (giving false readings) I was called and informed that the error was a "Fuel Consumption" error and it would require a soft ware update, of which my cost would be $159. I authorized the repair over the phone and shortly was called to note that the vehicle was repaired and ready for pick-up. Tuesday, after New Years, I went to pick up my car. The documentation reflected a complete repair with a total exceeding $300 ( oil cha... read more
Business response:
D-Patrick has reviewed Mr. O******'s comments. Although it is unfortunate that the vehicle has experienced problems, D-Patrick categorically denies that the initial repair was incorrect. The repair was completed by a manufacturer trained technician using the proper manufacturer dictated repair protocol and using manufacturer testing equipment. After the initial reprogramming the check engine light turned off and the fault codes did not reappear. Subsequently, the sensors in the fuel tank did not properly read the fuel level.... read more
I was looking for a better car because of having to transport my grandkids and my autistic daughter. I thought I would go through a dealer, hoping I would be done right. I test drop a vehicle and was sold on it. When I went back to do the paper work the check engine light was on, wasn't before. They told me they'd look at it and fix the problem. Turned out to be a spark plug that was bad. I bought the car and ended up staying in Evansville that night. The next day when I got on the bypass above 55. Something wasn't right, th... read more
Business response:
The vehicle was properly represented and sold "AS IS'. The customer understood this when the vehicle was purchased. However, the Dealership has offered to work with the customer to resolve the issues. Final resolution is pending.
Dpatrick Fords service center broke off a lug nut stud off my car and refused to pay for repairs I had to pay for what they did out of my own pocket.
Frequently asked questions about D-Patrick Inc
How is D-Patrick Inc rated?
D-Patrick Inc has a 1.2 star rating with 25 reviews.
When is D-Patrick Inc open?
D-Patrick Inc is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com