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CVS Pharmacy

3.7

About this business

Location details

538 Lone Oak Rd, Paducah, KY, 42003, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.773 reviews
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Amanda Dodson's profile image
Amanda Dodson 
5 years ago

they refused to give me my blood pressure medicine claiming that i hadn't refilled any in a year and that is a flat out lie even with bottle in hand showing the refill date they are sticking to their untruthful story! 

Cathy Bone Phillips's profile image
Cathy Bone Phillips 
5 years ago

I had 2 prescriptions phoned in by Doctor. When I got there 2 hours later, I was told they were waiting on preauthorization from insurance company. After sitting there for 2 hours, I was told medicine was not in stock! 2 hours I sat there and no one even cared enough to let me know that the medicine had to be ordered special! Ended up going to another CVS close by to get much needed medication. I was very upset by their lack of consideration 

Sherri Hancock's profile image
Sherri Hancock 
5 years ago

They lied about my medication saying that could not feel. Come to find out they were out so I wait until Monday and after 45 min wait they tell they don’t have still. They lose scripts and lie all the time. I’m done going to Walgreens. 

Brandon Guinn's profile image
Brandon Guinn 
6 years ago

cvs is a joke I travel for work and have had this prescription filled all the United states. it's already in your system and you want fill it.. not because its law but because your a lazy POS 

Michelle Gibson's profile image
Michelle Gibson 
6 years ago

Hold time on the phone for pharmacy EVERYTIME is at least 30 minutes. If they are that busy then they need to hire some more people. Gonna checked into moving my scripts tomorrow. I am over it!! 

Kevin Underwood's profile image
Kevin Underwood 
6 years ago

Honestly, I'm tired of waiting 20-plus minutes on hold every time I call. Sometimes I just don't feel like driving down to the store (even though its literally a few minutes drive) just to ask a question. It's horrible customer service! 

Laurel Hawkins Riley's profile image
Laurel Hawkins Riley 
7 years ago

Terrible Service. Will be moving all meds anywhere else. 

Mathew Fletcher's profile image
Mathew Fletcher 
7 years ago

They don’t let me answer the phone. But they’re nice. I like them. 

Emily Walker's profile image
Emily Walker 
7 years ago

Frequently asked questions about CVS Pharmacy

How is CVS Pharmacy rated?

CVS Pharmacy has a 3.7 star rating with 73 reviews. 

When is CVS Pharmacy open?

CVS Pharmacy is closed now. It will open at 9:00 a.m. 

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